WorkMarket and HyperWallet's way of… WorkMarket and HyperWallet's way of communicating with each other on a problem I know more than I have experienced made me spend around 70hours trying to fix a problem getting a verification. They pretended that they had never seen this problem before (also when the same problem happened multiple times) and kept sending me between the two companies for 50 hours, it took 50 hours of work before anyone decided to help me. I had already gotten paid for months before they decided they needed my information for a second time and all of this happened. I ended up leaving the project I was working on and I will ever work with anyone that uses their services as a way of payment in the future. I am sure some customers easily can access their money, but if there are any problems at any time, do not expect them to help you.

This has become nothing more than a… This has become nothing more than a glorified PayPal platform - the only difference between the two is on WM one can post documents a contractor needs to perform work-related tasks on the buyer's behalf. That is, if you can find a living, breathing contractor - there are many, many deadweight contractor profiles on this platform, those who first signed up as far back as 2011 as available to hire but have never completed even 1 job through it and clutter searches for viable talent and those who when reached report they no longer use WM themselves. I hire a lot of contractors for repair and new installation projects throughout the U.S. and have repeatedly been forced to use other resources to complete jobs for our clients in a timely and professional manner as there is ZERO effort by WM to recruit talent - one would almost be better off trying to hire through Craigslist services section.

WorkMarket not responding about long payment delays WorkMarket not responding about long payment delays. I as well as others I know of have had their funds lost in limbo for 7 days now. 2 of these that I know of are over $3,000 each. Mine personally has been an ongoing position for almost 3 years with only one other glitch but it was fixed in 1 day. The buyer has approved the payment WorkMarket has some kind of glitch going on but will not even respond to the techs. The buyer has tried to contact them but they just gets generic responses stating that they are working on it. When the techs call they get a recording that states that no agents are available to call back later. or if some does answer they just tell you the developement team is working on it.

WorkMarket support is Horrible WorkMarket support is Horrible! Not only do they never have representatives available but they never want to spend time doing their job. The biggest concern is that WorkMarket allows companies to not pay you if they do not want to. I have been using the platform for less than a year and WorkMarket has allowed 3 companies to not pay me. All the times that this has happened it was due to the company either not having the proper equipment or materials onsite to complete the job or that they were asking me to do more work which was not on the work order but refused to raise the pay. One company said that they were out of money and couldn't afford to pay me. They told me this after the job was completed a month prior. I had MANY discussions with WorkMarket support but they refused to help and acted like they did not care. I know for a fact that they can suspend companies that rip off the technicians but they will not do that since the companies are how WorkMarket gets paid. So they absolutely do not care about the technicians. Horrible platform to use.

Disastrous product Disastrous product, full of bugs. I do not understand, how in 2022 such a product can exist. Simple freelancer sign-up process takes days because of a series of mysterious "unexpected errors" and bugs that the support agents themselves don't know about. Their support staff also takes long or otherwise doesn't follow instructions well. Once you do get into the system after manual assistance, changing your personal details will yet again trigger "internal server errors." If paying freelancers, stay away from WorkMarket. Your time is better spent elsewhere than helping these morons debug their systems. I'm genuinely appalled at the sheer incompetency of this product.