Reverse Robin Hood: Robbing the Needy to give to the Rich After a decade of working on the platform WorkMarket has suddenly decided to automatically take 5% from every technicians work order to provide access to "thousands of work opportunities" as if that wasn't what they'd been doing the last nine years. So now not only are my clients not encouraged to update pay rates to reflect shifting economic conditions but WorkMarket helps themselves to my money and abuses technicians in the favor of vendors instead. Don't expect anyone in your corner in spite of technicians being the lifeblood of the platform. ADP takeover was one of the worst things that has happened to WorkMarket.

Disastrous product Disastrous product, full of bugs. I do not understand, how in 2022 such a product can exist. Simple freelancer sign-up process takes days because of a series of mysterious "unexpected errors" and bugs that the support agents themselves don't know about. Their support staff also takes long or otherwise doesn't follow instructions well. Once you do get into the system after manual assistance, changing your personal details will yet again trigger "internal server errors." If paying freelancers, stay away from WorkMarket. Your time is better spent elsewhere than helping these morons debug their systems. I'm genuinely appalled at the sheer incompetency of this product.

Worst innovation my company has ever… Worst innovation my company has ever implemented. I work for Signify Health as an independent contractor and have done so since 2012. This year Signify Health started moving those of us who are contractors to Workmarket and off their internal payroll system. The Workmarket website is confusing and not user friendly. In order to get paid you need to use the site to populate a W-9 that is sent to the IRS for verification. If accepted it will let you obtain any funds authorized by the company who is your employer. If the information is rejected, it doesn’t tell you why. It refers you to 6 pages of instructions and a W9 form that you can practice filling out. Unfortunately the instructions pertain to the 2018 version of the form but their Website is programmed to generate the 2011 version of the form. The Tech/customer support people insist that the 2011 form must be filled out even though it’s obsolete. There is no provision on that form to be paid as a sole proprietor LLC. Support doesn’t acknowledge that it is a legitimate type of corporate entity. They insist that if “you” are paid as a business you have to have an EIN. They have disconnected me from chat, hung up on me when I attempt to explain that it’s their problem not mine, or “no one is available to take my call.” NOT responsive, not innovative and definitely not an improvement in terms of record keeping and rapid payment.

WorkMarket support is Horrible WorkMarket support is Horrible! Not only do they never have representatives available but they never want to spend time doing their job. The biggest concern is that WorkMarket allows companies to not pay you if they do not want to. I have been using the platform for less than a year and WorkMarket has allowed 3 companies to not pay me. All the times that this has happened it was due to the company either not having the proper equipment or materials onsite to complete the job or that they were asking me to do more work which was not on the work order but refused to raise the pay. One company said that they were out of money and couldn't afford to pay me. They told me this after the job was completed a month prior. I had MANY discussions with WorkMarket support but they refused to help and acted like they did not care. I know for a fact that they can suspend companies that rip off the technicians but they will not do that since the companies are how WorkMarket gets paid. So they absolutely do not care about the technicians. Horrible platform to use.

WORK MARKET sucks I am IT Pro with 40 yrs in the field. In 2024 0ver $1000 of unpaid tickets through Work Market. This platform is concentrated on getting paid by the vendors not a technician. They will not protect technician interest in any way and ignore payment issues. They also hiding certain informations from the Tech when the discrepancy arrise. Certainly do not recommend it.