This has become nothing more than a… This has become nothing more than a glorified PayPal platform - the only difference between the two is on WM one can post documents a contractor needs to perform work-related tasks on the buyer's behalf. That is, if you can find a living, breathing contractor - there are many, many deadweight contractor profiles on this platform, those who first signed up as far back as 2011 as available to hire but have never completed even 1 job through it and clutter searches for viable talent and those who when reached report they no longer use WM themselves. I hire a lot of contractors for repair and new installation projects throughout the U.S. and have repeatedly been forced to use other resources to complete jobs for our clients in a timely and professional manner as there is ZERO effort by WM to recruit talent - one would almost be better off trying to hire through Craigslist services section.

They just deleted my one account… They just deleted my account without reason and notice! When I tried to log in, got notification that my account "is terminated due to US economic and trade sanctions", even I'm living in Finland and account is Finnish. After that I called them and they say that account is not possible to renew, I should create new one. They just deleted it without any notification, few years old one, verified account, with vary passed tests and agreements. Now all connections have been gotten throught years with companies are lost, and I can not receive payments! Situation is terrible and such irresponsible from their side

WorkMarket and HyperWallet's way of… WorkMarket and HyperWallet's way of communicating with each other on a problem I know more than I have experienced made me spend around 70hours trying to fix a problem getting a verification. They pretended that they had never seen this problem before (also when the same problem happened multiple times) and kept sending me between the two companies for 50 hours, it took 50 hours of work before anyone decided to help me. I had already gotten paid for months before they decided they needed my information for a second time and all of this happened. I ended up leaving the project I was working on and I will ever work with anyone that uses their services as a way of payment in the future. I am sure some customers easily can access their money, but if there are any problems at any time, do not expect them to help you.

Worst innovation my company has ever… Worst innovation my company has ever implemented. I work for Signify Health as an independent contractor and have done so since 2012. This year Signify Health started moving those of us who are contractors to Workmarket and off their internal payroll system. The Workmarket website is confusing and not user friendly. In order to get paid you need to use the site to populate a W-9 that is sent to the IRS for verification. If accepted it will let you obtain any funds authorized by the company who is your employer. If the information is rejected, it doesn’t tell you why. It refers you to 6 pages of instructions and a W9 form that you can practice filling out. Unfortunately the instructions pertain to the 2018 version of the form but their Website is programmed to generate the 2011 version of the form. The Tech/customer support people insist that the 2011 form must be filled out even though it’s obsolete. There is no provision on that form to be paid as a sole proprietor LLC. Support doesn’t acknowledge that it is a legitimate type of corporate entity. They insist that if “you” are paid as a business you have to have an EIN. They have disconnected me from chat, hung up on me when I attempt to explain that it’s their problem not mine, or “no one is available to take my call.” NOT responsive, not innovative and definitely not an improvement in terms of record keeping and rapid payment.

Disastrous product Disastrous product, full of bugs. I do not understand, how in 2022 such a product can exist. Simple freelancer sign-up process takes days because of a series of mysterious "unexpected errors" and bugs that the support agents themselves don't know about. Their support staff also takes long or otherwise doesn't follow instructions well. Once you do get into the system after manual assistance, changing your personal details will yet again trigger "internal server errors." If paying freelancers, stay away from WorkMarket. Your time is better spent elsewhere than helping these morons debug their systems. I'm genuinely appalled at the sheer incompetency of this product.