WorkMarket by ADP

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1.70
Based on 20 Reviews

5

10.00%

4

5.00%

3

5.00%

2

5.00%

1

75.00%
About WorkMarket by ADP

WorkMarket by ADP, is a freelance management solution that empowers businesses to efficiently and compliantly onboard, verify, manage and pay independent workers.

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N/A
SE

I got an email asking me to confirm my… I got an email asking me to confirm my account. Since I never signed up with the company I clicked the link "If you believe you received this message in error, click not my account.". Then they send and email thanking me for confirming my account. Some scam.

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Mark Dominick
GB

I’ve been in business for over 30… I’ve been in business for over 30 years, DoD, Airforce, IRS, etc. Workmarket has destroyed the industry, working for half of what I made 10 years ago, no communication, late or no payment. I hate to give up my relationships with SSA and many others after all these years, but if you want half ass, you will certainly get half ass. Rant over…

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Kristin
NO

WorkMarket and HyperWallet's way of… WorkMarket and HyperWallet's way of communicating with each other on a problem I know more than I have experienced made me spend around 70hours trying to fix a problem getting a verification. They pretended that they had never seen this problem before (also when the same problem happened multiple times) and kept sending me between the two companies for 50 hours, it took 50 hours of work before anyone decided to help me. I had already gotten paid for months before they decided they needed my information for a second time and all of this happened. I ended up leaving the project I was working on and I will ever work with anyone that uses their services as a way of payment in the future. I am sure some customers easily can access their money, but if there are any problems at any time, do not expect them to help you.

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Nancy E Resnick
GB

Worst innovation my company has ever… Worst innovation my company has ever implemented. I work for Signify Health as an independent contractor and have done so since 2012. This year Signify Health started moving those of us who are contractors to Workmarket and off their internal payroll system. The Workmarket website is confusing and not user friendly. In order to get paid you need to use the site to populate a W-9 that is sent to the IRS for verification. If accepted it will let you obtain any funds authorized by the company who is your employer. If the information is rejected, it doesn’t tell you why. It refers you to 6 pages of instructions and a W9 form that you can practice filling out. Unfortunately the instructions pertain to the 2018 version of the form but their Website is programmed to generate the 2011 version of the form. The Tech/customer support people insist that the 2011 form must be filled out even though it’s obsolete. There is no provision on that form to be paid as a sole proprietor LLC. Support doesn’t acknowledge that it is a legitimate type of corporate entity. They insist that if “you” are paid as a business you have to have an EIN. They have disconnected me from chat, hung up on me when I attempt to explain that it’s their problem not mine, or “no one is available to take my call.” NOT responsive, not innovative and definitely not an improvement in terms of record keeping and rapid payment.

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Jason Cortez
GB

WorkMarket support is Horrible WorkMarket support is Horrible! Not only do they never have representatives available but they never want to spend time doing their job. The biggest concern is that WorkMarket allows companies to not pay you if they do not want to. I have been using the platform for less than a year and WorkMarket has allowed 3 companies to not pay me. All the times that this has happened it was due to the company either not having the proper equipment or materials onsite to complete the job or that they were asking me to do more work which was not on the work order but refused to raise the pay. One company said that they were out of money and couldn't afford to pay me. They told me this after the job was completed a month prior. I had MANY discussions with WorkMarket support but they refused to help and acted like they did not care. I know for a fact that they can suspend companies that rip off the technicians but they will not do that since the companies are how WorkMarket gets paid. So they absolutely do not care about the technicians. Horrible platform to use.

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