A Sharma
GBDisastrous product Disastrous product, full of bugs. I do not understand, how in 2022 such a product can exist. Simple freelancer sign-up process takes days because of a series of mysterious "unexpected errors" and bugs that the support agents themselves don't know about. Their support staff also takes long or otherwise doesn't follow instructions well. Once you do get into the system after manual assistance, changing your personal details will yet again trigger "internal server errors." If paying freelancers, stay away from WorkMarket. Your time is better spent elsewhere than helping these morons debug their systems. I'm genuinely appalled at the sheer incompetency of this product.
Stewart Rathje
CAWorst Company ever Worst Company ever, support is completely useless and they don't talk to each other, even when a ticket is escalated. They delay paying funds, their website is full of bugs and give you platitudes on their service...FU
Nancy E Resnick
GBWorst innovation my company has ever… Worst innovation my company has ever implemented. I work for Signify Health as an independent contractor and have done so since 2012. This year Signify Health started moving those of us who are contractors to Workmarket and off their internal payroll system. The Workmarket website is confusing and not user friendly. In order to get paid you need to use the site to populate a W-9 that is sent to the IRS for verification. If accepted it will let you obtain any funds authorized by the company who is your employer. If the information is rejected, it doesn’t tell you why. It refers you to 6 pages of instructions and a W9 form that you can practice filling out. Unfortunately the instructions pertain to the 2018 version of the form but their Website is programmed to generate the 2011 version of the form. The Tech/customer support people insist that the 2011 form must be filled out even though it’s obsolete. There is no provision on that form to be paid as a sole proprietor LLC. Support doesn’t acknowledge that it is a legitimate type of corporate entity. They insist that if “you” are paid as a business you have to have an EIN. They have disconnected me from chat, hung up on me when I attempt to explain that it’s their problem not mine, or “no one is available to take my call.” NOT responsive, not innovative and definitely not an improvement in terms of record keeping and rapid payment.
Dan Longley
VEWorkMarket not responding about long payment delays WorkMarket not responding about long payment delays. I as well as others I know of have had their funds lost in limbo for 7 days now. 2 of these that I know of are over $3,000 each. Mine personally has been an ongoing position for almost 3 years with only one other glitch but it was fixed in 1 day. The buyer has approved the payment WorkMarket has some kind of glitch going on but will not even respond to the techs. The buyer has tried to contact them but they just gets generic responses stating that they are working on it. When the techs call they get a recording that states that no agents are available to call back later. or if some does answer they just tell you the developement team is working on it.
Andrew
GBThis has become nothing more than a… This has become nothing more than a glorified PayPal platform - the only difference between the two is on WM one can post documents a contractor needs to perform work-related tasks on the buyer's behalf. That is, if you can find a living, breathing contractor - there are many, many deadweight contractor profiles on this platform, those who first signed up as far back as 2011 as available to hire but have never completed even 1 job through it and clutter searches for viable talent and those who when reached report they no longer use WM themselves. I hire a lot of contractors for repair and new installation projects throughout the U.S. and have repeatedly been forced to use other resources to complete jobs for our clients in a timely and professional manner as there is ZERO effort by WM to recruit talent - one would almost be better off trying to hire through Craigslist services section.