Fire their staff without any explanation Terrible company which just sacks their staff without any explanation in a 10 minute call.

The start it was a great service and… The start it was a great service and paid for a year well now my domain is expired and i've been trying to last few months to pay but keep getting errors then when i go into my billing to add new payment it just says "Your account is undergoing maintenance as part of our billing system upgrade. You may experience difficulties in updating your payment method or managing your subscriptions for the next 24 hours. Please try again later." right now my domain is expired and offline with all my services and still can not make a payment, made a ticket but who knows if they will help.

19 days and still no response! Just WOW! This has to be the worst customer service experience I've ever had from a company. They've written that they are experienced higher than usual demand in tech support requests. It has now been 19 days since I sent my support request and they will not reply! I'm on the Pro Plan. Just unreal. Requester michaelh8383 Created June 13, 2023 18:29 Last activity Today at 21:17 Id #2829739 Update: They contacted me immediately after posting here and resolved the issue.

Absolute garbage Absolute garbage. If I could leave zero stars I would. They only get on the phone for Enterprise customers. Difficult to configure. No support. So many other options.

My SOP part number 2 My SOP part number 2? Setting up Cloudflare. If it's .com, it probably goes to number 1 in the process of creating a website. I've achieved ~98% cache ratio every month here (Pro version, yes), which is amazing. For the people complaining about this "hosting company", since when is Cloudflare a hosting company? Your site stopped working after moving to Cloudflare? Well, it's the fastest DNS I've worked with, but still, it needs propagation. Or a professional to do what you don't know. Cat abuse? I don't agree with that practice, but if they take a stance on every situation like that, they would be playing god pretty fast. TL;DR: Cloudflare gives you better security, if you know what you're doing (and 20/25$ for the pro version compared to the competition is nothing, with only BunnyCDN offering better prices, but I would rather use Cloudflare any day) you can pretty much cache all your site on their servers, (...). Just use it. And if you don't know how to "make it work" properly, just hire a professional as that takes less than 1h to configure.