Poor customer service behavior. Poor customer service behavior. Ignoring notifications and responding in the spirit that they do not care about the illegal activities of their clients. This is completely unacceptable and very bad style. I find this behavior truly outrageous.

Why am I not surprised? I am not surprized to see the large number of 1 star ratings for Cloudflare. Notorious for blocking access to sites that one regularly uses and then does not respond. That's it. No reaction or response. Is therefore a danger to the sites the supposedly protect as they affect customers of those sites negatively.

I'm very satisfied with all the… I'm very satisfied with all the services they provide. I run all my domains on Cloudflare for years and never had issues. The 4 starts is only for the old user interface, example on R2 service there are some minor frontend issues. But overall all protection, rate limit handling is flawlessly run by them.

19 days and still no response! Just WOW! This has to be the worst customer service experience I've ever had from a company. They've written that they are experienced higher than usual demand in tech support requests. It has now been 19 days since I sent my support request and they will not reply! I'm on the Pro Plan. Just unreal. Requester michaelh8383 Created June 13, 2023 18:29 Last activity Today at 21:17 Id #2829739 Update: They contacted me immediately after posting here and resolved the issue.

Absolute garbage Absolute garbage. If I could leave zero stars I would. They only get on the phone for Enterprise customers. Difficult to configure. No support. So many other options.