The most stupid email exchange I ever… The most stupid email exchange I ever had with their support. After being on their platform for a while. Have give some free products away and the moment I made 1 sale they suspended my account without even asking questions or warning. Now they accused me of selling the things I didn't sell and deleted all products and data etc. DO NOT USE THIS PLATFORM AND SAVE SOME NERVES AND TIME!

Be safe don't use this site - Product bought didn't work as intended. No clear way to refund, no real verification of products in general, definitely a buy at your own risk situation. The whole UX in general on that site is pretty bad. - Along with what another poster here wrote, after purchasing from this site, I got notifications that my card got shut down. There were over 100 attempted fraudulent charges in the space of 1 day and ended up needing a new card, so clearly back end information either isn't protected, is actively used, or vendors are allowed to ship straight up malware. - You can find what you need from other places, don't use this site.

Great Razors, Great company support My husband LOVES the razors and they give him a great shave!! We are in the USA and are on subscription for his razors. We have never had an issue all this time, but this time he got the wrong blades sent. Gruum was EXTREMELY RESPONSIVE to my email and sent correct blades out right away! Could not be happier with the product, company and their quick action to correct the mistake! GREAT PRODUCT GREAT COMPANY- highly recommend!

Suddenly locked out and rate limited for no reason Just signed up for an art lesson membership. I’ve watched 2 videos with no problem and now all of a sudden I have an error message saying I’m temporarily rate limited and I can’t access anything. Will try tomorrow and cancel if it persists. I feel sorry for the creator as the videos and teaching was excellent.

Buying products while being in the other country I have a permanent address in the other country than the one from which I access the internet now for buying one of the products. I cant provide different address as it may be viewed by my bank as a breach of AML procedures and I may get freezed my bank account. I am obligated to use the same address which is under my card. All of this, despite of the fact that country in which I have residence is on the list. Awful buying experience. The worst one I ever had. Website looks like a joke also. Still do not know why creators use such thing like this website to sell their products / services as it just complicate a lot of things for the users. I have sent message to support during US working hours and nobody replied to me. Worst, worst, worst. Will overcome this, buy from other account by my friend, and then he will post also his review, probably with the 1 star, so next time you understand how to take care of your clients.