Terrible experience Terrible experience. I bought a expensive template from them to help me finish up a website since I had little time to do so and they even charged me an additional fee for passing Dollars to Euros as I am European. After paying they sent me the lisense of the template I bought without the template or anythine else which is absurd so I wrote to them and they replied saying how I should wait 30 days for the creator of the template I bought to deliver it to me but still after waiting all those days and contacting them back they keep sending me that same email to wait another 30 days. So at this point I am pretty sure those emails are AI programmed. It's been 2 months since I first bought it and still no news and they stopped responding my emails. Please avoid this platform and company at all costs and save up your money!

Suddenly locked out and rate limited for no reason Just signed up for an art lesson membership. I’ve watched 2 videos with no problem and now all of a sudden I have an error message saying I’m temporarily rate limited and I can’t access anything. Will try tomorrow and cancel if it persists. I feel sorry for the creator as the videos and teaching was excellent.

Failed Payment on every device Tried making a payment over several days now, every single time it says "Something went wrong, please try again". Mastercard, VISA & Paypal. Different computers, different devices, different browsers. I'm not sure how a business or businesses can function if their hosts' payment systems don't even work.

Just made a purchase - feels like a scam Just made a purchase. I'm now unable to download the font for which I paid. I had to download the Gumroad app, super buggy, feels like they are trying to get as much information as possible to sell. After creating an account, I'm still unable to download the file. Fortunately I managed to contact the designer and he agreed to send me the file.

Great Razors, Great company support My husband LOVES the razors and they give him a great shave!! We are in the USA and are on subscription for his razors. We have never had an issue all this time, but this time he got the wrong blades sent. Gruum was EXTREMELY RESPONSIVE to my email and sent correct blades out right away! Could not be happier with the product, company and their quick action to correct the mistake! GREAT PRODUCT GREAT COMPANY- highly recommend!