Corporate thieves! Like everyone else said. Charged me for 5 months. Disgusting company to deal with. Customer support sent auto responses each time. Said there was no complaints escalation. Absolute rogues. Avoid at all costs.

Should be 0 stars Should be 0 stars. I cancelled my subscription 2 years ago, account shows as free when we login but today I noticed they have been taking money from my account over £240. I remember speaking to someone when I first cancelled and never checked it until today......This is a pure scam!

Googled “Lucid chart Scam billing”… Googled “Lucid chart Scam billing” after seeing 29 monthly charges of $10.6. Lucid customer service saying only one month will be refunded. Never used and now see similar victims of their predatory billing on legitimate credit cards here. Will also be pursuing any legal action!

I spend 80% of my time in Lucidchart… I spend 80% of my time in Lucidchart fighting against their awful twitchy UI. It's a slog... I hate every second of it. It insists on drawing arrows when I want to move objects. When I want to draw arrows, it moves something instead. I'm convinced this product is designed by misanthropes intent on making their users suffer. It's like Atlassian's crap tools... the actual users don't choose or pay for this stuff, so who cares if they're slowly dying inside?

Have taken £100 from my account Have taken £100 from my account. My bank text to flag this fraudulent activity so I could block the payment but my card is now blocked until the payment is cancelled. Before anyone questions if I have forgotten to cancel... no I haven't. All the evidence to show that I am on the free plan and no receipt for this supposed transaction.