Incompetent and unprofessional. The website and product ordering is confusing. The sales team has no idea what they're talking about. The validation team has no idea what they're talking about. The supervisors are unreliable and always "in a meeting". They will put you on hold for least 20min. every call, or disconnect you! The shipping team is incompetent. DO NOT TRUST THIS COMPANY WITH YOUR BUSINESS.

University IT Admin Loves DigiCert I was an admin for a Utah university's office of IT that used DigiCert for our digital certificates. Anytime we had an outage related to our certs they were there to help and quickly resolved the issue.

Horrible experience. Horrible experience.. They activated OTP without our approuval.. They kept me on the phone for almost an our to be able to delete the OTP information they added and add our own. During that one hour, I installed Let's Encrypt on the server in question and got it working for free.. They are losing a customer.

THEY ARE SCAMMERS THEY ARE SCAMMERS, THEY MADE ME PAY $755 AND AFTER 1 MONTH OF TOUGHING ME ABOUT VERIFY THEY REFUSED TO VERIFY AND WON'T REFUND MY MONEY AT ALL. I HAVE BEEN WAITING FOR A MONTH AND THEY STILL DON'T ANSWER ME.

CEO words CEO words: "SECURITY IS EASY WHEN YOU PUT PEOPLE FIRST We focus on the person behind every secure transaction. Initially, DigiCert was founded out of frustration. Digital security shouldn’t be difficult. It should relieve worry, not cause it. And yet something as simple as buying a certificate was so often a painful, time-consuming and frustrating slog through technical jargon and phone-trees. We knew there had to be a better way. So we built it. And then we kept building, always keeping our focus on how our work could help real people solve real problems." CertiSign, their Brazilian branch, is doing precisely the opposite.