Tried getting a code signing cert from… Tried getting a code signing cert from these people. The absolute worst experience I have ever had. Avoid, avoid, avoid. I ended up canceling after days of wasted chat conversations and phone calls. Their call center is in Australia apparently. Each agent has a new and different reason for why you can't be validated. Everything said on this site is true.

Its been two months now and they are… Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers

Digicert has gone downhill after getting bought out! jprog was a multi year customer of Digicert. After the hurricane in New Orleans I was having trouble accessing one of our servers and tried to get a re-issue of our cert. The website could not do it and told me to call a number that went to a call center with English issues, which could only forward me to which was what was likely the remnants of their former stellar support team which did not pick up or call me back.

In my opinion it's not worth the hassle… For me it's not worth the hassle! It was the worst on-boarding experiences I have had in a long time. They try to make you contact some platforms I had never heard of before to update information like your phone number. It's 2023 and there are official business registration sites like companies house in the UK, just so you know DigiCert team. Maybe they should check their documentation of platforms that they can trust rather than trying to make the customer update some information on some private websites. Who even thought a phone number is a great way to validate a business? So many things were strange about it all that I got my order cancelled and refunded.

They tried to upsell to something our… They tried to upsell to something our client didn't need, and then we went through a bunch of emails that were completely unnecessary rather than just letting us make the purchase. We'll be going elsewhere - they're a waste of time.