We've been trying to get a code signing… We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.

University IT Admin Loves DigiCert I was an admin for a Utah university's office of IT that used DigiCert for our digital certificates. Anytime we had an outage related to our certs they were there to help and quickly resolved the issue.

So upset! Have been a customer for more than 5 years. Ordered and paid for my cert on Friday 1st July with 6 days before expiry. Sent mails to chase the order. Nothing. 3 hours before expiry they tried to phone a landline that we had discontinued during Covid. Everything else confirmed. Wanted a letter from my Auditors @ 10pm. One Google search for another option, SSL Cert Paid for, validated and installed before expiry for $19.00 compared to their $400.00. Horrible experience!

Digicert has gone downhill after getting bought out! jprog was a multi year customer of Digicert. After the hurricane in New Orleans I was having trouble accessing one of our servers and tried to get a re-issue of our cert. The website could not do it and told me to call a number that went to a call center with English issues, which could only forward me to which was what was likely the remnants of their former stellar support team which did not pick up or call me back.

Tried getting a code signing cert from… Tried getting a code signing cert from these people. The absolute worst experience I have ever had. Avoid, avoid, avoid. I ended up canceling after days of wasted chat conversations and phone calls. Their call center is in Australia apparently. Each agent has a new and different reason for why you can't be validated. Everything said on this site is true.