Its been two months now and they are… Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers

Certificate validation is a disaster! Certificate validation is a disaster! They found some 10 year old (non existing) telephone number of our company in some public company listing and they keep phoning that number for the validation call, even tough we gave them the correct (current) number when signing up with them (Duh!) Which is also on our websites contact us form (Duh!) and on Google my Business (Duh!).etc. Stay far away from this company. Waste of time, energy and money.

Tried getting a code signing cert from… Tried getting a code signing cert from these people. The absolute worst experience I have ever had. Avoid, avoid, avoid. I ended up canceling after days of wasted chat conversations and phone calls. Their call center is in Australia apparently. Each agent has a new and different reason for why you can't be validated. Everything said on this site is true.

Digicert has gone downhill after getting bought out! jprog was a multi year customer of Digicert. After the hurricane in New Orleans I was having trouble accessing one of our servers and tried to get a re-issue of our cert. The website could not do it and told me to call a number that went to a call center with English issues, which could only forward me to which was what was likely the remnants of their former stellar support team which did not pick up or call me back.

So upset! Have been a customer for more than 5 years. Ordered and paid for my cert on Friday 1st July with 6 days before expiry. Sent mails to chase the order. Nothing. 3 hours before expiry they tried to phone a landline that we had discontinued during Covid. Everything else confirmed. Wanted a letter from my Auditors @ 10pm. One Google search for another option, SSL Cert Paid for, validated and installed before expiry for $19.00 compared to their $400.00. Horrible experience!