Customer beware! Stay far away from Digicert Stay far away from this company. Chats go around in circles and email replies are copy/paste without them even reading the email. Cert company verifications supposedly are only done by telephone now, even though their documentation gives you multiple ways to verify your company they will put you in an endless generic email loop that will never end. Very sad the way they treat long term companies.

CEO words CEO words: "SECURITY IS EASY WHEN YOU PUT PEOPLE FIRST We focus on the person behind every secure transaction. Initially, DigiCert was founded out of frustration. Digital security shouldn’t be difficult. It should relieve worry, not cause it. And yet something as simple as buying a certificate was so often a painful, time-consuming and frustrating slog through technical jargon and phone-trees. We knew there had to be a better way. So we built it. And then we kept building, always keeping our focus on how our work could help real people solve real problems." CertiSign, their Brazilian branch, is doing precisely the opposite.

Horrible experience. Horrible experience.. They activated OTP without our approuval.. They kept me on the phone for almost an our to be able to delete the OTP information they added and add our own. During that one hour, I installed Let's Encrypt on the server in question and got it working for free.. They are losing a customer.

Tried getting a code signing cert from… Tried getting a code signing cert from these people. The absolute worst experience I have ever had. Avoid, avoid, avoid. I ended up canceling after days of wasted chat conversations and phone calls. Their call center is in Australia apparently. Each agent has a new and different reason for why you can't be validated. Everything said on this site is true.

I will be back for renewal I ordered a code signing certificate after lunch. A very polite lady called me less than an hour later to verify my company information. It took merely four hours to get my certificate, and I see they have validated it thouroughly. Also, I could generate and download using Chrome, I didn't have to resort to IE or IE compatibility mode in Edge. Compared to my previous vendor, who failed to validate for three weeks and use all the obsolete technology, this was totally worth the cost.