Sent my complaint about being charged… Sent my complaint about being charged without notice of the free month trial that finished. I was under the impression that I would be advised if I was to continue for the following month. I only found out because of my bank advice. I unsubscribed on their site and sent for reimbursement but no answer. Don't know if they will keep charging

Its subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.

Checked trust pilot after Sub request, Thanks! Just been looking for a document I need. Would be happy to pay a few quid for it but AFTER you create an account, it says you need to add payment details for a free 30 day sub (I was stung by one of these 'cancel anytime' sub things 20 years ago). Looks like things haven't changed. If you are stuck in one of these, phone your bank and say you lost your card, you'll get a new card number so payments won't go through. Really, with today's GDPR rules they shouldn't be retaing your details like this!

They will steal your money! Don’t make the mistake of giving your card details to this app. They will steal your money. I’ve been trying to get a refund for weeks they keep telling me the money never left my account as they cancelled the transaction but they took my money and it’s all a lie!

Theft and Fraud Facilitators This company has been fraudulently taking money from my account for months. I never signed up, the email isn't my email but they are using my credit card. No way to contact the company if you don't have an account - which I don't, although I seem to be paying for someone else's. Criminal.