Unauthorised charges on my credit card! Unauthorised charges on my credit card! I followed some links to "free" documents on scribd a while back. Now there are charges appearing on my credit card. Did I give them permission? Well whenever I sign up for an account anywhere I do these things: 1) I use the "+" feature of gmail to identify the company eg myemail+scribd at gmail. This great feature makes it easy to sort my emails and keep track of things. My alleged account at scribd did not have this addition. 2) I use a particular pattern for my user names to make them easier to remember. My alleged scribd username did not follow my pattern. 3) I use a password manager to store the website and username, and generate a unique and VERY secure password for each site. There is no entry for Scribd in my password manager database! 4) Then I paste the password from password manager into my browser. I checked my browser and there is no password stored for Scribd! So I accept I have opened links to documents that the linkers said were free, but I can be pretty sure I _didn't_ give Scribd permission to charge me. So how did they manage to charge my credit card? I am querying Scribd about this.

Theft and Fraud Facilitators This company has been fraudulently taking money from my account for months. I never signed up, the email isn't my email but they are using my credit card. No way to contact the company if you don't have an account - which I don't, although I seem to be paying for someone else's. Criminal.

Its subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.

Illegally taking my money This company has been taking money fraudulently from my account for months. I emailed them requesting my money back but they have ignored me. Disgraceful company. How is Scribd allowed to trade as a company with such illegal practices as to continue to take money from peoples bank accounts and then not refund the money. This company needs to be investigated the Government authorities.

Cannot login when trying to re_open account Cannot login when trying to open an account, since several days tried to login without succes. In the past i had an account for 1 year. Is my ip blocked? I did get feedback today from scribd . Trying to solve the issue with them