Checked trust pilot after Sub request, Thanks! Just been looking for a document I need. Would be happy to pay a few quid for it but AFTER you create an account, it says you need to add payment details for a free 30 day sub (I was stung by one of these 'cancel anytime' sub things 20 years ago). Looks like things haven't changed. If you are stuck in one of these, phone your bank and say you lost your card, you'll get a new card number so payments won't go through. Really, with today's GDPR rules they shouldn't be retaing your details like this!

Sent my complaint about being charged… Sent my complaint about being charged without notice of the free month trial that finished. I was under the impression that I would be advised if I was to continue for the following month. I only found out because of my bank advice. I unsubscribed on their site and sent for reimbursement but no answer. Don't know if they will keep charging

Never signed up but their name showed up on my credit card. 2 seperate lines of charge showed up with their name on my credit card with $0. We don't have any accounts with them so no reason for any of it. How they got my credit card details is beyond me. But looking at all the reviews here, sounds like it's a dodgy company that makes it impossible to unsubscribe and deals with other shady business practices. I will wait for a couple of days to make sure the charges are gone otherwise might have to do a chargeback on credit card.

thieves! thieves! After having cancelled my subscription they kept taking the money from my bank account without sending a receipt of payment and denying I did cancel the account They are thieves!!! ============================ It is interesting, I wrote you an email asking for a refund as I did got a screen confirmation I did cancel the account, I’ve NEVER entered your website ever in the following months! In the email I’ve got from the support the message is: we don’t monitor if you use the services or not. So you charged my monthly subscription for 32 months!!! Without sending an email with a receipt of payment. You only care about getting the money! That confirm the title = LADRI

There isn't a 0 so I give it a 1 There isn't a 0 so I give it a 1. Despite the fact that I tried in several occasions to cancel this subscription that I've barely used 3 times in one week in 2021...they still robbing me on the 3rd year now. Been cancelled their subscription with barclays, as none are answering but a month later they still taking money out as they got my details. No replies whatsoever, proper scammers. I will contact ombudsman.