Unauthorised charges on my credit card! Unauthorised charges on my credit card! I followed some links to "free" documents on scribd a while back. Now there are charges appearing on my credit card. Did I give them permission? Well whenever I sign up for an account anywhere I do these things: 1) I use the "+" feature of gmail to identify the company eg myemail+scribd at gmail. This great feature makes it easy to sort my emails and keep track of things. My alleged account at scribd did not have this addition. 2) I use a particular pattern for my user names to make them easier to remember. My alleged scribd username did not follow my pattern. 3) I use a password manager to store the website and username, and generate a unique and VERY secure password for each site. There is no entry for Scribd in my password manager database! 4) Then I paste the password from password manager into my browser. I checked my browser and there is no password stored for Scribd! So I accept I have opened links to documents that the linkers said were free, but I can be pretty sure I _didn't_ give Scribd permission to charge me. So how did they manage to charge my credit card? I am querying Scribd about this.

forged and illegal documents for download at SCRIBD SCRIBD makes it possible to receive forged and illegal documents from users without any prior checks and offers these to paying customers for download. Even direct information to SCRIBD that a certain document is a forgery and is also illegal is of no avail. In my experience, complaints or tips are ignored. P.S. Comment to the below reply from SCRIBD: SCRIBD's response makes it clear that they didn't even bother to (properly) read through my comment above. The recommended "support" had been contacted by me before via Email and had been given all the details of the illegal/fake document, with a request to delete it from the server before further legal action could be required. This was followed by a presumably automated blah, blah, blah response. What's the point of contacting support if you get answers like that: QUOTE "......However, we regretfully inform you that we are unable to accept guest posts. Please note that neither Scribd, SlideShare, nor Everand are platforms for guest posts. Additionally, we do not list or index documents published on external websites nor participate in link exchange programs." UNQUOTE

Like most people surprised at being… Like most people surprised at being charged (today) - I've never used the service my reading history is blank. So I've cancelled on the scribd website, and also then logged into my payment service (paypal) to cancel future payments. I've also emailed scribd asking them to reverse the payment. Now checking here I see others have been charged even after cancelling, which was not my initial concern. So I'll start with 3 stars assuming good intent on their side, but I will update this review when I hear back from scribd. I do hope they won't try taking any further payments and they reverse my one surprise payment.

Illegally taking my money This company has been taking money fraudulently from my account for months. I emailed them requesting my money back but they have ignored me. Disgraceful company. How is Scribd allowed to trade as a company with such illegal practices as to continue to take money from peoples bank accounts and then not refund the money. This company needs to be investigated the Government authorities.

Theft and Fraud Facilitators This company has been fraudulently taking money from my account for months. I never signed up, the email isn't my email but they are using my credit card. No way to contact the company if you don't have an account - which I don't, although I seem to be paying for someone else's. Criminal.