Zoom

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1.65
Based on 20 Reviews

5

5.00%

4

15.00%

3

0.00%

2

0.00%

1

80.00%
About Zoom

Zoom helps people stay connected so they can get more done together. From meetings, chat, phone, and webinars to conference room systems and online events, Zoom powers all your communication needs. Our secure, reliable video platform offers a high-quality experience that is easy to manage, use, and customize. -- Zoom Meetings & Chat -- Zoom Phone -- Zoom Video Webinars -- Zoom Rooms & Conference Room Connector -- App Marketplace"

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Kris
GB

Do better Zoom! After spending a week trying to talk to a sales rep, via phone and chat, I've moved on. Do better Zoom. You just lost another customer. Please consider moving your sales and support team back to the US and improving your communication systems. Ironically, in trying to set up phone service with your company, your service doesn't work well enough for your sales team to even have a conversation with customers. I guess that should have been a warning the second time around. Fourth time is a charm, though. Sames goes for your "chat" feature. I was so looking forward to using Zoom for both our phone and video conferencing, meetings, and webinars.

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Michelle K
AU

Fraudulent Charge - DO NOT SUBSCRIBE I received an email asking if I will be renewing my Zoom subscription. I replied to their correspondence, that I wouldn't be as we have Microsoft Teams. This company billed me 6 months later. It is impossible to get to anyone in the company, their chat is an AI, so if you live outside the USA the time zone difference prevents you from getting to a support person. I've now had to put in a bank dispute against the charge to get my money back. If you subscribe make sure you cancel your plan, they make it difficult to get out of the plan. They fool us into thinking that when we reply to their communication saying we won't renew. They go ahead and still bill the card on file without our permission. What should happen, is that we are notified 60 days before a contract is about to be renewed so we can cancel without any further charges. This is a dishonest and unethical way for any company to operate when selling subscriptions.

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Basit Ali
PK

Ultra HD Video calls zoom app This is the one of the best bussines communicative meetup software that can run at average network and gives good hd quality video & audio calls .love this software app .

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Guy
IT

Incompetent developers This application is beyond terrible. As soon as you try minimizing the window it will cause a memory leak, crashing your whole computer. Keep in mind this issue hasn't been fixed for more than a year. I doubt the developers even remotely care. Never again!

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Ready Halo
PK

Worst customer support!!!! Worst customer support I have ever received. It took them 6 hours and about 3 hours, wasted, on the phone to change the ticket status to Urgent and even after that I didn't get any communication from them. Zoom as a whole is going bad day by day: money-making machine and no customer service/support for paying customers no less. US support team is better though, just saying.

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