Incompetent developers This application is beyond terrible. As soon as you try minimizing the window it will cause a memory leak, crashing your whole computer. Keep in mind this issue hasn't been fixed for more than a year. I doubt the developers even remotely care. Never again!

Send a reminder email before charging the card on the auto-renewal date! There is no possibility to turn off auto-renewal. If you leave your Visa card in their system, and most likely you will, they will charge you on the renewal date without sending a reminder ahead of time. Decent software vendors send a reminder email before charging the Visa card EVEN IF auto-renewal is turned on.

Need HUMAN customer service? Forget it!! There is NO human customer service! They think that AI is where it's at and they're dead wrong. I have tried for several hours to get through to a human and there is no way. My problem is that I can't log in because over a year ago I changed email clients. When that happens there is NO way to get a verification code through the old email. I need to talk with a HUMAN in order to have my account changed to my new email address. All their robot keeps saying is login and change it. Duhhhh! Meanwhile the verification codes keep piling up in an unaccessable mail box. Ahhh, why not contact their "Community" for help. Gotta log in for that as well. I'm sure within Zoom management there's some ignorant senior manager who is patting himself on the back for eliminating all human support - and got a healthy bonus for it.

Do better Zoom! After spending a week trying to talk to a sales rep, via phone and chat, I've moved on. Do better Zoom. You just lost another customer. Please consider moving your sales and support team back to the US and improving your communication systems. Ironically, in trying to set up phone service with your company, your service doesn't work well enough for your sales team to even have a conversation with customers. I guess that should have been a warning the second time around. Fourth time is a charm, though. Sames goes for your "chat" feature. I was so looking forward to using Zoom for both our phone and video conferencing, meetings, and webinars.

If you want attendance of meetings don't use zoom Yet another battle trying to join a Zoom meeting. As usual I bounce between Open and Launch meeting (with fingers crossed) until something finally happens, then it wants to update itself very slowly. Only 15 minutes late for that meeting as a result. The next one I can't get into at all as its one where Zoom is meant to link to Eventbrite - only as usual it doesn't. I am now at the stage of boycotting Zoom. I look forward to it being replaced by something that works. Currently Teams is far better.