horrible customer service I love deepbrid but they have horrible customer service. Even their live chat was online last time a month ago. Jdownloader 2 service not working. Missin account error in every computer. I wrote them many times live chat, Facebook or e-mail. No response! Fidelity points system is good but they have to work on customer service. This is why I gave 1 star.

Please save your money Please save your money. Luckily I just paid for one month. There was not 1 single time I could use it. I paid for nothing. I requested help, but it's been 11 days ago, nothing, no response, nothing. Avoid deepbrid! Edit: I received an email from Trustpilot that Deepbrid marked my review as fake. Instead of reaching out to me or help me as I issued a ticket for help, Deepbrid is trying to take my review down. I've send an invoice to Trustpilot to verify this review. Again, stay away from Deepbrid!

Total scam. Avoid Not only does it simply not work, unable to even get a refund. Support requests ignored. Total scam.now 5 months later they’ve asked trustpilot to request my contact details! I’ve provided these but if their support failed to respond to my genuine problem with their non-existent service why do they suddenly care now? I suspect they are trying to get negative reviews cancelled to allow them to fleece more people. Hopefully I’ll be proved wrong. IF it now works and they’ve fixed it. If they make contact and it’s now working I’ll update this review. I’ll not hold my breath though! Oh and no refund was ever issued.

BUYER BEWARE of green 5 star reviews in a sea of red 1 star review!! BUYER BEWARE! beware of green 5 star reviews in a sea of red 1 star review! I think this website started out with good intentions, but file hosting websites are aware of sites like deepbrid.com and are constantly updating, as a result deepbrid is often left null and void, and they just leave the site up and running and generate easy money, as it has good rankings in google! I subscriped unfortunately but there is NO WAY TO CANCEL YOUR SUBSCRIPTION, at the end they will charge you again, I had to cut it off by contacting my bank. My bank asked me to contact their customer service, 1 month and no reply! BUYER BEWARE, You have been warned

Don't Get Scammed!!! Scammer ! Why didn't I read these reviews before? I paid for a premium access yesterday and nothing works. I tried with Katfile, tubobit, rapidgator and uploaded. Each time the same result: "Error: Link dead or filehoster not supported".