Service not provided, customer service not replying Specific host needed is listed as online but doesn't work. Request through ticketing system only. They claim they'll answer in 24 hours but it has been three days. It seems I'll have to file a request for a chargeback. I obviously do not recommend this service.

k2s not working most times If you want to use it for K2S links get used to seeing "Error: Filehoster under maintenance" 95% of the time. If it occasionally works, the download speeds are horrible. Don't waste your money on it. YOU HAVE BEEN WARNED!

horrible customer service I love deepbrid but they have horrible customer service. Even their live chat was online last time a month ago. Jdownloader 2 service not working. Missin account error in every computer. I wrote them many times live chat, Facebook or e-mail. No response! Fidelity points system is good but they have to work on customer service. This is why I gave 1 star.

Do not give them your money! Where to begin... After two days membership, ALL filehosters I've tried (uploadgig, keep2share, nitroflare, etc) are 'not supported' or 'under maintenance' despite their status as available and 'online'. My tickets raised (an initial query/complaint and subsequent request for refund) have gone unanswered. In short, Deepbrid is a scam and I suspect any positive reviews here are fake.

A Thorough Dissapointment I bought this to fill the gap with with real-debrid account so I rarely need it. But when I do the downloads are much slower than RD. More importantly, I wanted to use 3 specific host: file.al, k2s, and takefile and despite them being listed as supported host and not being labeled as "down", every time I add a link I get a message saying the host it not supported. I really don't appreciate the false advertisement.