SMTP never worked & Refuses to cancel We never got SMTP to work despite following their setup guide. Customer Service could not help quickly either but did keep sending automated reminders asking if they could help. And you cannot cancel via the site: we're trying to cancel by mail but they still have not confirmed cancellation despite 3 very clear requests to do so.

A Horrible Company They take payment up front, so I only paid for the first month, because I had read a couple of really good reviews. There was no free trial. I found the interface to be tricky. It just wasn't what I wanted. Found cancelling trickier than the interface. They wanted 30 days notice. So my first month is gone. Two days later they senmd me a quesitonaire saying they cannot close my account until I answer their quesitons. They also called me while I was sitting down with my family. Horrible company.

Great service Great service, and most importantly a very good support. We have Den as our account manager and he is awesome.

WORST BUSINESS EVER Worst service ever, technical issues, not working out of the box, terrible customer support, terrible documentation, no refunds, and no immediate cancellation. Stay away from this business at all costs!

Impossible to cancel inside the website… Impossible to cancel inside the website and they don't reply to emails. Only way to cancel is to call them! This is a dishonest way to do business. I suggest anyone stung complains to their affiliates like WP SMTP to stop other people being ripped off.