Abysmal customer service Abysmal customer service, 30 day notice period to cancel and company only agreed to cancel account after multiple emails sent. No real desire to treat their customers fairly at all. Stay well clear. Their consistent 1 star ratings on TrustPilot clearly shows you all you need to know about SMTP.COM.

Shady practices They ask you to answer multiple questions (multiple times) before cancelling the service, something you've to do 30 days in advance (you read well, 30 days), which is illegal in EU. Shady practices get reviews like this.

Impossible to cancel inside the website… Impossible to cancel inside the website and they don't reply to emails. Only way to cancel is to call them! This is a dishonest way to do business. I suggest anyone stung complains to their affiliates like WP SMTP to stop other people being ripped off.

Poor communication, refusal to refund after their mistake setting up Company did not make aware that Outlook 365 did not work with their services. They let me set up account with Office 365 and told me the test emails went through on Outlook correctly. Then when I finally realized it was not working at all correctly later on and reached out to support, they took days to respond and I had to call them to get actual support. Finally after finding out that I couldn't utilize their service they were going to make me wait 6 more weeks to cancel, citing a 30 day cancellation policy, and refused to refund me. Poor service, I do not recommend them.

SMTPGET is one of the best team ,im… SMTPGET is one of the best team ,im working with them . they have best way to send mass emails without getting blocked. I really appreciate the hard work of SMTP get team . they give 100% and dedication in services . customer support is available 24/7. As a client since 2020 Im able to test their software with ease of navigation. Throughout my journey in testing phase, the customer service was very helpful. When we finally deal with the end customer , we had ZERO PROBLEMS. You can build your own smtp email server and send unlimited emails. I am so happy to say this that i have chosen SMTPGET and I hope they deserve this appreciation.