
TA
GBWould Not Delete Account Would not delete or cancel account after several emails. Do not use this company Please don't use them, will keep charging money, even after asked them to delete account several times.

simon lidster
AUImpossible to cancel inside the website… Impossible to cancel inside the website and they don't reply to emails. Only way to cancel is to call them! This is a dishonest way to do business. I suggest anyone stung complains to their affiliates like WP SMTP to stop other people being ripped off.

System Admin
GBThis by far the worst add-on… This by far is the worst add-on I've had with Wordpress. I was using Google which worked perfectly well, But was slow and had limitations. As this was one of the recommended sites I decided to use it The biggest mistake I ever made. From Day One I had problems with errors after over 12 contacts and hours on the phone finally got the system to work. in the middle of our first mailing to our members, Without notice ,STMP.com, Stopped mailing to our members . After two days on the phone and numerous emails, Apparently somewhere along the line they said I was sending spam out. This was our member list. And some members were upset that they did not get the correspondence. Their support is terrible, Each email or phone call you're starting over completely like they take no notes. I would not recommend them to anyone. We switched back over to Justhost as primary and google as secondary, and have had no problem since, Justhost was extremely helpful and everything works well

Nick Brown
GBTerrible Experience and a Waste of my Time Email delivery rates are poor. They blame the customer for their own service problems. They email cleaning system does not work well. Their web interface is weak and lack features. Setup was easy. Ultimately, SMTP was a gigantic waste of my time. I asked for a refund. They said they don't care that I had terrible experience with their software. I suggest you look elsewhere if you care about good customer service or email delivery rates (and you should.)

Steve Loudenback
GBI have got an email that stated the… I have got an email that stated the following: Hello , During our screening process, we determined that your account meets sufficient criteria for denial. As a result your order has been rejected. Please note, that our system has canceled your payment order, and you will not be charged. The screening process is put in place to cut down on abuse and to discourage spammers and scammers from using SMTP Thank you for understanding. Kind Regards, Compliance Team SMTP.com I have even called this company to see what this was. They did not have any information for me, such as what product nor services was i tring to set up. I own a few companies and never had any issues. this company does seem more like a scam than anything..