Theft! So for whatever reason, mand I've never run into this with a service driven company. They required 30 days notice for you to cancel. So if one day you realize you don't need the service anymore and cancel you would expect maybe not to get a prorated refund for that month but you would NOT expect to get charged for an additoinal 30 days for the next month, for what? Basically they are stealing an extra month from you. I cancelled on October 2nd so not only did I not get a prorated refund for October (fine) but they wanted to charge me for the entire month of November. Again for what? So I cancelled my credit card so they couldn't charge me. Beware. YOu will always have to pay an extra 30 days no matter when you cancel. 100% theft and very underhanded practice.

It's a scam Hi guys, I was unfortunate as the rest of the others. They were too quick to get you subscribed and then none of the services worked. Trying to remove the credit card or a request to cancel is beyond impossible. We moved with Mailgun and it worked within minutes. This company acts illegally and don't let you remove the card details. I will be filing Section 75 against them with my Credit Card company.

Abysmal customer service Abysmal customer service, 30 day notice period to cancel and company only agreed to cancel account after multiple emails sent. No real desire to treat their customers fairly at all. Stay well clear. Their consistent 1 star ratings on TrustPilot clearly shows you all you need to know about SMTP.COM.

Poor communication, refusal to refund after their mistake setting up Company did not make aware that Outlook 365 did not work with their services. They let me set up account with Office 365 and told me the test emails went through on Outlook correctly. Then when I finally realized it was not working at all correctly later on and reached out to support, they took days to respond and I had to call them to get actual support. Finally after finding out that I couldn't utilize their service they were going to make me wait 6 more weeks to cancel, citing a 30 day cancellation policy, and refused to refund me. Poor service, I do not recommend them.

Absolute SCAM Absolute C R A P ! They don't even have a cancel subscription button and want you to talk to some m0ron to ask you "why you want to cancel." Stay away from them ! there are thousands of great providers, and these guys are not !