Rhyannon Deffley
GBLocal vets oldbury Local vets oldbury Wouldn’t even send my pet goldfish there. Staff are rude including the owners. My dog was scanned for 5 puppies on day 44 - at this point they can’t be absorbed. Left my dog there for her c-section at 5:55pm we had to leave as was out of hours to come back and be told she only had 2 pups. None were dead and there was no sacs inside her. I was then allowed to watch the cctv the following day but was told if I watch it I can not return for any other treatment - absolutely fine because I wasn’t going to anyway. When I waited for 20 minutes to see the CCTV I could only see from 7:15pm-7:45pm but was told this is a 2 and a half hour procedure. When I asked consistently how long does it take to sedate them I was ignored every single time. The owners of this place have their own bulldogs which is why they would keep puppies and KC register them off their own dogs. I strongly believe all the staff are also in on this. Will never be returning again!!!
Audrey
GBHelpful We started local vets to help see where calls get generated from and where we are pulling business from. Since working with local vet/ veterinarians.com we have enjoyed listening to our conversations and seeing where we can make improvements and how this type of service can help the clinic. They are working on a better software to help make sure we don't get billed for new clients that are previous clients and not getting credit for those calls and I have to put in multiply requests or call instead.
Gary
GBOutstanding service. LocalVets.com has always kept us at the top of the internet search page and as a result - the phone ringing. Then, on the back side, the ability to listen to our incoming client calls for protocol and to get a feel of how clients react to our hospital is invaluable,
Rita Addington
GBHead dr missing the point Brought my dog in after 3 people recommended them, great dr great staff they should all get a raise. the main dr who is the owner and his bud dr. went on vacation leaving I dr to handle everything She did but it was no joke. If you open a business to protect life and death of animals and profess your dying love of them you need to have a least 2 dr on staff, unless you want to open a really small place. Anyway I think his father wouldn't be so proud of him. . I'll go back because of the great staff and this 1 Dr. but shame on him.
Robin
GBGreat service so far We used LocalVets.com a few years ago and recently started using their services again. They offer a great product for little investment and their customer service has been outstanding. I have read other reviews that have said the one time, per client cost is high but I disagree. The idea is to gain a new client and keep them long term, not perform a single exam and let them go. Will that work every time? Probably not, but it will easily be made up in those that do become long term clients. I would definitely recommend them.