Great Service We love Local Vets! They have allowed us to gain more new clients through their reliable service. One of the biggest benefits I see out of this service, other than the new clients, is the ability to listen to the recorded calls for training. I use this feature all the time to work with my front office staff. I'd definitely recommend this service to any vet hospital!

Do not use the one in oldbury ones Do not use the one in oldbury. They are crooks and very rude staff. Who don't like it when you start to question then and also threaten you with court action for leaving bad reviews. The owner I believe is keeping live puppies and saying they've either died during section or there wasn't that many pups when u knew there was. We was told that our girls pup had died. But I believe their was 2 pups not just 1. The lady on reception the manager was so rude to us when I questioned her. And my poor girl was left in an awful state that we had to being her back due to them leaving the after birth inside her. And we was met again by the awful rude manager who warned us we was lucky they was even gonna see my girl again. This was in front of a room full of people. Sadly we lost my girl due to complications they caused. These people should lose their veterinary licence and be closed down. They only look after their mates and also get their family and mates to put fake reviews on Google reviews. And anyone who writes a bad one the manager or the snotty manager then starts on you with the treats.

Happy we found you We have been with this site for over 5 years and been through many ups and downs with changes. It is a good site and we hope that they stay affordable and continue to provide excellent quality.

DO NOT USE Absolute disgrace had to use… DO NOT USE Absolute disgrace had to use out of hours as my normal vet was closed they miss diagnosed my dog while she was breast feeding her 7 pups said she had an infection in her boobs mostisis and could no longer Feed litter as she needed medication to strong for pups after charging me £715 I was then at my normal vets following morning who said she only needed help expressing her milk as she was producing more then pups needed was drinking but was NO infection OR ANY SIGN of infection she milked her one boob I was concerned about and it rapidly reduced to its normal size but now still left with she couldn’t feed her pups as she had injection she never needed. Bottle feeding then lead one of my pups becoming really unwell again I used out of hours as my local vets was closed to be told my pup was colic and treated with infacol £365 pup was still doing really bad hour after getting home so went to another vet who told me she had aspirational phenomena and needed putting to sleep as she was really poorly and to late to help her and the previous vet had damaged her throat while emptying her stomach as they believed she was colic and had stomach pains as she was continually crying and showing all signs of fading puppy syndrome out of hours are more interested in how much they can rack your bill to correctly diagnose your pet or show any care or remorse

Great service so far We used LocalVets.com a few years ago and recently started using their services again. They offer a great product for little investment and their customer service has been outstanding. I have read other reviews that have said the one time, per client cost is high but I disagree. The idea is to gain a new client and keep them long term, not perform a single exam and let them go. Will that work every time? Probably not, but it will easily be made up in those that do become long term clients. I would definitely recommend them.