Don't use Local vets/k9 oldbury theyve… Don't use Local vets/k9 oldbury theyve messed up my dog caused her to be 100times worst tryed to correct her and told me they will waive bill as goodwill gesture to then try and claim money threw my dogs insurance for a bill i don't owe .. they dont care about your pet just your money AVIOD THEM i have had second vet look at my dog to be told shes been butchered .. this is surgery for a 1cm hernia turned out my dog had internal bleeding and i was told to put a cold rag on it if i would of listened to there advice i dont know what would have happened to my dog.also when my dog was under there supervision she was also feed food she is alergic to keep well away more intrested in money if i could give no stars review i would have.

Rude I brought my dog into this clinic for the second time, for shots and for his first nail trim. My dog is still a puppy so he still has high energy and is a PitBull, which most know they naturally have high energy. I was rudely told by one of the vets that if I can't control my dog during the nail trim they couldn't trim them there. This was based off his excitement when he saw other dogs and in the exam room he was perfectly calm. Knowing that they handle many different breeds with many different temperaments, I was very offended. I have taken him to a couple other clinics prior and never received this treatment. I was also told that I should be getting him another parvo shot, when he didn't need one, and I had told them that he has also been exposed to another dog that had parvo so I know he wont need it. The same vet that was rude before rolled her eyes at me. I am a young adult and I really don't appreciate the treatment I received from the staff. I am a paying customer, no matter the age, and no customer should be treated with such disrespect. I won't be continuing business with them.

DO NOT USE Absolute disgrace had to use… DO NOT USE Absolute disgrace had to use out of hours as my normal vet was closed they miss diagnosed my dog while she was breast feeding her 7 pups said she had an infection in her boobs mostisis and could no longer Feed litter as she needed medication to strong for pups after charging me £715 I was then at my normal vets following morning who said she only needed help expressing her milk as she was producing more then pups needed was drinking but was NO infection OR ANY SIGN of infection she milked her one boob I was concerned about and it rapidly reduced to its normal size but now still left with she couldn’t feed her pups as she had injection she never needed. Bottle feeding then lead one of my pups becoming really unwell again I used out of hours as my local vets was closed to be told my pup was colic and treated with infacol £365 pup was still doing really bad hour after getting home so went to another vet who told me she had aspirational phenomena and needed putting to sleep as she was really poorly and to late to help her and the previous vet had damaged her throat while emptying her stomach as they believed she was colic and had stomach pains as she was continually crying and showing all signs of fading puppy syndrome out of hours are more interested in how much they can rack your bill to correctly diagnose your pet or show any care or remorse

Extortion This company basically tries to buy up all the veterinarian search real estate on the web and sell it back to vets. By being the top listing on the page, someone already aware of your clinic and looking for your phone number ends up finding it on their service and you get charged $50. Most of the calls you get are for current customers and they charge you for the call when long time clients make appointments. If a current client gives a referral to a friend and they find your phone number on veterinarians.com, they charge you the $50 finders fee even though they are not responsible for the referral. You can get some of the charges reversed, but if you don't monitor it closely you will pay a lot of money for current customers calling their tracking number by accident. They are owned by a group that will monitor your presence on the web - so you pay the parent to compete with the subsidiary you are already paying - not a very ethical business model. They also advertise their tracking number on other sites and effectively compete with your free or paid listings on those sites.

A nice website but feel that it could be more user friendly.. I really like the idea of localvets.com and enjoy listening to the calls when appointments are being made. I would be happier if I received some sort of notification whenever an appointment had been made through the website without having to go and look for them. Maybe an email notification? Right now it is challenging to remember to check on these and I am only reminded about them when I receive notification that money has been debited from the account !