Local vets oldbury Local vets oldbury Wouldn’t even send my pet goldfish there. Staff are rude including the owners. My dog was scanned for 5 puppies on day 44 - at this point they can’t be absorbed. Left my dog there for her c-section at 5:55pm we had to leave as was out of hours to come back and be told she only had 2 pups. None were dead and there was no sacs inside her. I was then allowed to watch the cctv the following day but was told if I watch it I can not return for any other treatment - absolutely fine because I wasn’t going to anyway. When I waited for 20 minutes to see the CCTV I could only see from 7:15pm-7:45pm but was told this is a 2 and a half hour procedure. When I asked consistently how long does it take to sedate them I was ignored every single time. The owners of this place have their own bulldogs which is why they would keep puppies and KC register them off their own dogs. I strongly believe all the staff are also in on this. Will never be returning again!!!

Great service so far We used LocalVets.com a few years ago and recently started using their services again. They offer a great product for little investment and their customer service has been outstanding. I have read other reviews that have said the one time, per client cost is high but I disagree. The idea is to gain a new client and keep them long term, not perform a single exam and let them go. Will that work every time? Probably not, but it will easily be made up in those that do become long term clients. I would definitely recommend them.

Horrible Company We recently had a potential client wanting to make an appointment with his snake. We do not accept snakes as our patients are dogs, cats and pocket pets. When asked where he found this information he sent us to localvets.com. When contacting the company they say there is nothing they can do as it is their sister company CityGrid's deal but when asking for a phone number they don't have it! Best part when told that wasn't very helpful for a POTENTIAL customer she hung up on me!! Who thinks that is customer service. Will NEVER use there services. Now on to search for CityGrid.

A nice website but feel that it could be more user friendly.. I really like the idea of localvets.com and enjoy listening to the calls when appointments are being made. I would be happier if I received some sort of notification whenever an appointment had been made through the website without having to go and look for them. Maybe an email notification? Right now it is challenging to remember to check on these and I am only reminded about them when I receive notification that money has been debited from the account !

Happy we found you We have been with this site for over 5 years and been through many ups and downs with changes. It is a good site and we hope that they stay affordable and continue to provide excellent quality.