Shawn
GBLocalVets.com My experience with local vets could not have been better. My dog is a little old so any medical attention she needs can be stressful. LocalVets took the initial stress away by helping me find a local office quickly. Thanks, Shawn
Bronwyn
GBA nice website but feel that it could be more user friendly.. I really like the idea of localvets.com and enjoy listening to the calls when appointments are being made. I would be happier if I received some sort of notification whenever an appointment had been made through the website without having to go and look for them. Maybe an email notification? Right now it is challenging to remember to check on these and I am only reminded about them when I receive notification that money has been debited from the account !
Gary
GBOutstanding service. LocalVets.com has always kept us at the top of the internet search page and as a result - the phone ringing. Then, on the back side, the ability to listen to our incoming client calls for protocol and to get a feel of how clients react to our hospital is invaluable,
Jane Colbourne
GBDO NOT USE THESE VETS!!!! DO NOT USE THESE VETS!!!!! Issue one: Vet would only write a prescription for one month’s supply of medication, despite my dog being on this medication for years! Which meant I then needed to order 3 prescriptions after only one month!!! Issue two: Unbeknown to me when I collected the prescriptions on Saturday he had only validated the prescriptions for one month which meant me having to pay the full three months supply of medication x 3 in one go, rather than validating it for the minimum of three months (some vets validate them for six months) in order for the online supplier to send these out in 3 monthly instalments. I rang the surgery to speak to someone about getting the prescription expiry date extended as the amount of money to pay in one go was unachievable for me, but the vet flatly refused!!!! This has demonstrated Local Vet’s motivation of misleading pet owners into thinking you are providing a good value service and that you care about the animals that you see, but in truth its just about how much money you can get out of people! You really should be ashamed of yourselves, especially in these unprecedented time of price increases, but I guess you have taken full advantage of this ! If I had the facility to give 0 star I would!
Christina
GBRude I brought my dog into this clinic for the second time, for shots and for his first nail trim. My dog is still a puppy so he still has high energy and is a PitBull, which most know they naturally have high energy. I was rudely told by one of the vets that if I can't control my dog during the nail trim they couldn't trim them there. This was based off his excitement when he saw other dogs and in the exam room he was perfectly calm. Knowing that they handle many different breeds with many different temperaments, I was very offended. I have taken him to a couple other clinics prior and never received this treatment. I was also told that I should be getting him another parvo shot, when he didn't need one, and I had told them that he has also been exposed to another dog that had parvo so I know he wont need it. The same vet that was rude before rolled her eyes at me. I am a young adult and I really don't appreciate the treatment I received from the staff. I am a paying customer, no matter the age, and no customer should be treated with such disrespect. I won't be continuing business with them.