DO NOT USE THESE VETS!!!! DO NOT USE THESE VETS!!!!! Issue one: Vet would only write a prescription for one month’s supply of medication, despite my dog being on this medication for years! Which meant I then needed to order 3 prescriptions after only one month!!! Issue two: Unbeknown to me when I collected the prescriptions on Saturday he had only validated the prescriptions for one month which meant me having to pay the full three months supply of medication x 3 in one go, rather than validating it for the minimum of three months (some vets validate them for six months) in order for the online supplier to send these out in 3 monthly instalments. I rang the surgery to speak to someone about getting the prescription expiry date extended as the amount of money to pay in one go was unachievable for me, but the vet flatly refused!!!! This has demonstrated Local Vet’s motivation of misleading pet owners into thinking you are providing a good value service and that you care about the animals that you see, but in truth its just about how much money you can get out of people! You really should be ashamed of yourselves, especially in these unprecedented time of price increases, but I guess you have taken full advantage of this ! If I had the facility to give 0 star I would!

Helpful We started local vets to help see where calls get generated from and where we are pulling business from. Since working with local vet/ veterinarians.com we have enjoyed listening to our conversations and seeing where we can make improvements and how this type of service can help the clinic. They are working on a better software to help make sure we don't get billed for new clients that are previous clients and not getting credit for those calls and I have to put in multiply requests or call instead.

Great service so far We used LocalVets.com a few years ago and recently started using their services again. They offer a great product for little investment and their customer service has been outstanding. I have read other reviews that have said the one time, per client cost is high but I disagree. The idea is to gain a new client and keep them long term, not perform a single exam and let them go. Will that work every time? Probably not, but it will easily be made up in those that do become long term clients. I would definitely recommend them.

Head dr missing the point Brought my dog in after 3 people recommended them, great dr great staff they should all get a raise. the main dr who is the owner and his bud dr. went on vacation leaving I dr to handle everything She did but it was no joke. If you open a business to protect life and death of animals and profess your dying love of them you need to have a least 2 dr on staff, unless you want to open a really small place. Anyway I think his father wouldn't be so proud of him. . I'll go back because of the great staff and this 1 Dr. but shame on him.

Don't use Local vets/k9 oldbury theyve… Don't use Local vets/k9 oldbury theyve messed up my dog caused her to be 100times worst tryed to correct her and told me they will waive bill as goodwill gesture to then try and claim money threw my dogs insurance for a bill i don't owe .. they dont care about your pet just your money AVIOD THEM i have had second vet look at my dog to be told shes been butchered .. this is surgery for a 1cm hernia turned out my dog had internal bleeding and i was told to put a cold rag on it if i would of listened to there advice i dont know what would have happened to my dog.also when my dog was under there supervision she was also feed food she is alergic to keep well away more intrested in money if i could give no stars review i would have.