Gary
GBOutstanding service. LocalVets.com has always kept us at the top of the internet search page and as a result - the phone ringing. Then, on the back side, the ability to listen to our incoming client calls for protocol and to get a feel of how clients react to our hospital is invaluable,
Audrey
GBHelpful We started local vets to help see where calls get generated from and where we are pulling business from. Since working with local vet/ veterinarians.com we have enjoyed listening to our conversations and seeing where we can make improvements and how this type of service can help the clinic. They are working on a better software to help make sure we don't get billed for new clients that are previous clients and not getting credit for those calls and I have to put in multiply requests or call instead.
Rhyannon Deffley
GBLocal vets oldbury Local vets oldbury Wouldn’t even send my pet goldfish there. Staff are rude including the owners. My dog was scanned for 5 puppies on day 44 - at this point they can’t be absorbed. Left my dog there for her c-section at 5:55pm we had to leave as was out of hours to come back and be told she only had 2 pups. None were dead and there was no sacs inside her. I was then allowed to watch the cctv the following day but was told if I watch it I can not return for any other treatment - absolutely fine because I wasn’t going to anyway. When I waited for 20 minutes to see the CCTV I could only see from 7:15pm-7:45pm but was told this is a 2 and a half hour procedure. When I asked consistently how long does it take to sedate them I was ignored every single time. The owners of this place have their own bulldogs which is why they would keep puppies and KC register them off their own dogs. I strongly believe all the staff are also in on this. Will never be returning again!!!
Tan
GBDO NOT USE Absolute disgrace had to use… DO NOT USE Absolute disgrace had to use out of hours as my normal vet was closed they miss diagnosed my dog while she was breast feeding her 7 pups said she had an infection in her boobs mostisis and could no longer Feed litter as she needed medication to strong for pups after charging me £715 I was then at my normal vets following morning who said she only needed help expressing her milk as she was producing more then pups needed was drinking but was NO infection OR ANY SIGN of infection she milked her one boob I was concerned about and it rapidly reduced to its normal size but now still left with she couldn’t feed her pups as she had injection she never needed. Bottle feeding then lead one of my pups becoming really unwell again I used out of hours as my local vets was closed to be told my pup was colic and treated with infacol £365 pup was still doing really bad hour after getting home so went to another vet who told me she had aspirational phenomena and needed putting to sleep as she was really poorly and to late to help her and the previous vet had damaged her throat while emptying her stomach as they believed she was colic and had stomach pains as she was continually crying and showing all signs of fading puppy syndrome out of hours are more interested in how much they can rack your bill to correctly diagnose your pet or show any care or remorse
Katie Hill
GBHappy we found you We have been with this site for over 5 years and been through many ups and downs with changes. It is a good site and we hope that they stay affordable and continue to provide excellent quality.