A nice website but feel that it could be more user friendly.. I really like the idea of localvets.com and enjoy listening to the calls when appointments are being made. I would be happier if I received some sort of notification whenever an appointment had been made through the website without having to go and look for them. Maybe an email notification? Right now it is challenging to remember to check on these and I am only reminded about them when I receive notification that money has been debited from the account !

Local vets oldbury Local vets oldbury Wouldn’t even send my pet goldfish there. Staff are rude including the owners. My dog was scanned for 5 puppies on day 44 - at this point they can’t be absorbed. Left my dog there for her c-section at 5:55pm we had to leave as was out of hours to come back and be told she only had 2 pups. None were dead and there was no sacs inside her. I was then allowed to watch the cctv the following day but was told if I watch it I can not return for any other treatment - absolutely fine because I wasn’t going to anyway. When I waited for 20 minutes to see the CCTV I could only see from 7:15pm-7:45pm but was told this is a 2 and a half hour procedure. When I asked consistently how long does it take to sedate them I was ignored every single time. The owners of this place have their own bulldogs which is why they would keep puppies and KC register them off their own dogs. I strongly believe all the staff are also in on this. Will never be returning again!!!

Outstanding service. LocalVets.com has always kept us at the top of the internet search page and as a result - the phone ringing. Then, on the back side, the ability to listen to our incoming client calls for protocol and to get a feel of how clients react to our hospital is invaluable,

Do not use the one in oldbury ones Do not use the one in oldbury. They are crooks and very rude staff. Who don't like it when you start to question then and also threaten you with court action for leaving bad reviews. The owner I believe is keeping live puppies and saying they've either died during section or there wasn't that many pups when u knew there was. We was told that our girls pup had died. But I believe their was 2 pups not just 1. The lady on reception the manager was so rude to us when I questioned her. And my poor girl was left in an awful state that we had to being her back due to them leaving the after birth inside her. And we was met again by the awful rude manager who warned us we was lucky they was even gonna see my girl again. This was in front of a room full of people. Sadly we lost my girl due to complications they caused. These people should lose their veterinary licence and be closed down. They only look after their mates and also get their family and mates to put fake reviews on Google reviews. And anyone who writes a bad one the manager or the snotty manager then starts on you with the treats.

DO NOT USE Absolute disgrace had to use… DO NOT USE Absolute disgrace had to use out of hours as my normal vet was closed they miss diagnosed my dog while she was breast feeding her 7 pups said she had an infection in her boobs mostisis and could no longer Feed litter as she needed medication to strong for pups after charging me £715 I was then at my normal vets following morning who said she only needed help expressing her milk as she was producing more then pups needed was drinking but was NO infection OR ANY SIGN of infection she milked her one boob I was concerned about and it rapidly reduced to its normal size but now still left with she couldn’t feed her pups as she had injection she never needed. Bottle feeding then lead one of my pups becoming really unwell again I used out of hours as my local vets was closed to be told my pup was colic and treated with infacol £365 pup was still doing really bad hour after getting home so went to another vet who told me she had aspirational phenomena and needed putting to sleep as she was really poorly and to late to help her and the previous vet had damaged her throat while emptying her stomach as they believed she was colic and had stomach pains as she was continually crying and showing all signs of fading puppy syndrome out of hours are more interested in how much they can rack your bill to correctly diagnose your pet or show any care or remorse