Great Service We love Local Vets! They have allowed us to gain more new clients through their reliable service. One of the biggest benefits I see out of this service, other than the new clients, is the ability to listen to the recorded calls for training. I use this feature all the time to work with my front office staff. I'd definitely recommend this service to any vet hospital!

Head dr missing the point Brought my dog in after 3 people recommended them, great dr great staff they should all get a raise. the main dr who is the owner and his bud dr. went on vacation leaving I dr to handle everything She did but it was no joke. If you open a business to protect life and death of animals and profess your dying love of them you need to have a least 2 dr on staff, unless you want to open a really small place. Anyway I think his father wouldn't be so proud of him. . I'll go back because of the great staff and this 1 Dr. but shame on him.

Do not use the one in oldbury ones Do not use the one in oldbury. They are crooks and very rude staff. Who don't like it when you start to question then and also threaten you with court action for leaving bad reviews. The owner I believe is keeping live puppies and saying they've either died during section or there wasn't that many pups when u knew there was. We was told that our girls pup had died. But I believe their was 2 pups not just 1. The lady on reception the manager was so rude to us when I questioned her. And my poor girl was left in an awful state that we had to being her back due to them leaving the after birth inside her. And we was met again by the awful rude manager who warned us we was lucky they was even gonna see my girl again. This was in front of a room full of people. Sadly we lost my girl due to complications they caused. These people should lose their veterinary licence and be closed down. They only look after their mates and also get their family and mates to put fake reviews on Google reviews. And anyone who writes a bad one the manager or the snotty manager then starts on you with the treats.

A nice website but feel that it could be more user friendly.. I really like the idea of localvets.com and enjoy listening to the calls when appointments are being made. I would be happier if I received some sort of notification whenever an appointment had been made through the website without having to go and look for them. Maybe an email notification? Right now it is challenging to remember to check on these and I am only reminded about them when I receive notification that money has been debited from the account !

Helpful We started local vets to help see where calls get generated from and where we are pulling business from. Since working with local vet/ veterinarians.com we have enjoyed listening to our conversations and seeing where we can make improvements and how this type of service can help the clinic. They are working on a better software to help make sure we don't get billed for new clients that are previous clients and not getting credit for those calls and I have to put in multiply requests or call instead.