Local vets oldbury Local vets oldbury Wouldn’t even send my pet goldfish there. Staff are rude including the owners. My dog was scanned for 5 puppies on day 44 - at this point they can’t be absorbed. Left my dog there for her c-section at 5:55pm we had to leave as was out of hours to come back and be told she only had 2 pups. None were dead and there was no sacs inside her. I was then allowed to watch the cctv the following day but was told if I watch it I can not return for any other treatment - absolutely fine because I wasn’t going to anyway. When I waited for 20 minutes to see the CCTV I could only see from 7:15pm-7:45pm but was told this is a 2 and a half hour procedure. When I asked consistently how long does it take to sedate them I was ignored every single time. The owners of this place have their own bulldogs which is why they would keep puppies and KC register them off their own dogs. I strongly believe all the staff are also in on this. Will never be returning again!!!

Quite disappointed in the quality of… Quite disappointed in the quality of care and lack of communication. Would not recommend.

Rude I brought my dog into this clinic for the second time, for shots and for his first nail trim. My dog is still a puppy so he still has high energy and is a PitBull, which most know they naturally have high energy. I was rudely told by one of the vets that if I can't control my dog during the nail trim they couldn't trim them there. This was based off his excitement when he saw other dogs and in the exam room he was perfectly calm. Knowing that they handle many different breeds with many different temperaments, I was very offended. I have taken him to a couple other clinics prior and never received this treatment. I was also told that I should be getting him another parvo shot, when he didn't need one, and I had told them that he has also been exposed to another dog that had parvo so I know he wont need it. The same vet that was rude before rolled her eyes at me. I am a young adult and I really don't appreciate the treatment I received from the staff. I am a paying customer, no matter the age, and no customer should be treated with such disrespect. I won't be continuing business with them.

DO NOT USE Absolute disgrace had to use… DO NOT USE Absolute disgrace had to use out of hours as my normal vet was closed they miss diagnosed my dog while she was breast feeding her 7 pups said she had an infection in her boobs mostisis and could no longer Feed litter as she needed medication to strong for pups after charging me £715 I was then at my normal vets following morning who said she only needed help expressing her milk as she was producing more then pups needed was drinking but was NO infection OR ANY SIGN of infection she milked her one boob I was concerned about and it rapidly reduced to its normal size but now still left with she couldn’t feed her pups as she had injection she never needed. Bottle feeding then lead one of my pups becoming really unwell again I used out of hours as my local vets was closed to be told my pup was colic and treated with infacol £365 pup was still doing really bad hour after getting home so went to another vet who told me she had aspirational phenomena and needed putting to sleep as she was really poorly and to late to help her and the previous vet had damaged her throat while emptying her stomach as they believed she was colic and had stomach pains as she was continually crying and showing all signs of fading puppy syndrome out of hours are more interested in how much they can rack your bill to correctly diagnose your pet or show any care or remorse

Head dr missing the point Brought my dog in after 3 people recommended them, great dr great staff they should all get a raise. the main dr who is the owner and his bud dr. went on vacation leaving I dr to handle everything She did but it was no joke. If you open a business to protect life and death of animals and profess your dying love of them you need to have a least 2 dr on staff, unless you want to open a really small place. Anyway I think his father wouldn't be so proud of him. . I'll go back because of the great staff and this 1 Dr. but shame on him.