Heather Churchill
AEEasy start up and good service for a first timer. This was the first time I have used a VPN and initially once I had paid I was unsure how to set up the connection and emailed the support centre. I quickly realised I needed to activate it through the email from beevpn and it worked great. I mainly wanted to watch British TV abroad and although there is some buffering which is to be expected (you get that even in the UK) it has been easy. Customer support had also quickly responded to my email in a surprisingly personal way and were ready to help me resolve the situation. So far so good but it has only been a few days. Great start.
Jeff Lockhart
GBVery prompt response Minor hiccup on installation, but very quickly resolved by online support. Error was all mine too! Hey ho!
Morten
DK"Unrestricted" download/upload The script for the router did not work, it had to be modified. And im not getting full speed on my connection. I am currently in contact with support, who says its my router cpu that is not up to the task. So i send them a screenshot of me doing a speedtest, while looking at the routers cpu/ram usage. 8% for cpu, and 250 out of 256 mb ram free... It has a 800 mhz dual core. The router they recommend have a 480 mhz single core. Ill update this if they own up to the problem... But it might be a few days, since they only reply once a day, despite their 24/7/365 support sign on their page.
Jamie Allan
AEGreat product and Great Support Ive been very impressed by Bee Vpn in all my dealings with the company. I faced several technical issues (mostly to do with my poor system) and found the support team to be excellent. In particular, the responses I received were very quick and comprehensive. This was the case even when I contacted them on public holidays. Since resolving the problems the service of the product has been equally superb - very stable and easy to use. No complaints about the quality and value for money. All in all, very happy with all my dealings with the company
David Smart
GBSelf-censorship is my right Very happy with the service support and the quality of service offered. Registration and annual renewal of service procedures were easy and hassle free. The system works and the data rates are acceptable, that's all I ask for!