Great VPN service - and friendly support I've been a Beevpn customer for more than two years now - and I'm staying. I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc. As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited). I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.

Great product and Great Support Ive been very impressed by Bee Vpn in all my dealings with the company. I faced several technical issues (mostly to do with my poor system) and found the support team to be excellent. In particular, the responses I received were very quick and comprehensive. This was the case even when I contacted them on public holidays. Since resolving the problems the service of the product has been equally superb - very stable and easy to use. No complaints about the quality and value for money. All in all, very happy with all my dealings with the company

I've been with BeeVPN for over two years - excellent service and great technical support. If you're considering a VPN provider I think you want to know the following: Is it easy to set-up? YES - the Cisco AnyConnect VPN Client is easy to install on both Windows and OS X - instructions are clear. You can be securely connected in minutes. Is it quick? YES - I've never had any issues with speed. Is it reliable? YES - I've never had any issues with any downtime. If I have a problem can I get support? YES - I wanted to include my Android phone in my existing subscription and needed instructions - dropped their support an email and received an email straight back. RECOMMENDED.

Dishonest and unreasonable I thought I'd try Bee VPN because my existing VPN often resulted in a sizable drop in connection speed here in Dubai. What a big mistake I made. Avoid Bee VPN altogether! Whilst the VPN set-up is straightforward enough, the positives end there I'm afriad. I purchased a 12 month VPN package in order to get a better rate. I did this in good faith since they offered a 14 day money back guarantee should it not work. It did not work for me at first and so I had to contact their support who quickly advised that in order to use the VPN with an iPad I required to buy an add on package. I bought the add-on (again for 12 months) and the VPN connected although the connection speed was so slow that it was totally impracticable for even basic internet use. However as far as Bee VPN were concerned, the mere fact that a connection had been made meant that they were entirely absolved from any obligation to give a refund. I suggested that they charge me for one month at the full rate and refund me the rest of my subscription. They wouldn't budge. In summary, they sold me a 12 month VPN that did not work for me. Instead of refunding me (as they promised they would) they succeeded in getting me to part with more cash for an add on which enabled me to gain a connection which is so slow it it unusable. Then, they point blank refused to offer any refund whatsoever. Beware of Bee VPN. They really do sting you.

Kind support - But speed varies alot.. Had a problem with my vpn regarding the cisco vpn client that was messed up... And since im not able to reinstall the OS on this machine, i had to find another way where i was still able to use my vpn. I contacted the support, and after some email exchanges, i was able to get another client that supported another way of connecting.... However there are also some minor things i don't like about beevpn... Some of which change have changed overtime... Pro's + cheap + support alot of platforms Cons - speed varies alot!... it used to be alot better about 1-1½ year ago.. either they got alot more customers and their vpn routers can't handle the encryption/decryption load.. or they need to expand the bandwidth capacity... - even though they say 24/7/365 support... they are extremely slow to respond on emails..