Morten
DK"Unrestricted" download/upload The script for the router did not work, it had to be modified. And im not getting full speed on my connection. I am currently in contact with support, who says its my router cpu that is not up to the task. So i send them a screenshot of me doing a speedtest, while looking at the routers cpu/ram usage. 8% for cpu, and 250 out of 256 mb ram free... It has a 800 mhz dual core. The router they recommend have a 480 mhz single core. Ill update this if they own up to the problem... But it might be a few days, since they only reply once a day, despite their 24/7/365 support sign on their page.
Mark Higginson
GBI've been with BeeVPN for over two years - excellent service and great technical support. If you're considering a VPN provider I think you want to know the following: Is it easy to set-up? YES - the Cisco AnyConnect VPN Client is easy to install on both Windows and OS X - instructions are clear. You can be securely connected in minutes. Is it quick? YES - I've never had any issues with speed. Is it reliable? YES - I've never had any issues with any downtime. If I have a problem can I get support? YES - I wanted to include my Android phone in my existing subscription and needed instructions - dropped their support an email and received an email straight back. RECOMMENDED.
Claes Enger
DKKind support - But speed varies alot.. Had a problem with my vpn regarding the cisco vpn client that was messed up... And since im not able to reinstall the OS on this machine, i had to find another way where i was still able to use my vpn. I contacted the support, and after some email exchanges, i was able to get another client that supported another way of connecting.... However there are also some minor things i don't like about beevpn... Some of which change have changed overtime... Pro's + cheap + support alot of platforms Cons - speed varies alot!... it used to be alot better about 1-1½ year ago.. either they got alot more customers and their vpn routers can't handle the encryption/decryption load.. or they need to expand the bandwidth capacity... - even though they say 24/7/365 support... they are extremely slow to respond on emails..
Janus
DKGreat VPN service - and friendly support I've been a Beevpn customer for more than two years now - and I'm staying. I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc. As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited). I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.
Jamie Allan
AEGreat product and Great Support Ive been very impressed by Bee Vpn in all my dealings with the company. I faced several technical issues (mostly to do with my poor system) and found the support team to be excellent. In particular, the responses I received were very quick and comprehensive. This was the case even when I contacted them on public holidays. Since resolving the problems the service of the product has been equally superb - very stable and easy to use. No complaints about the quality and value for money. All in all, very happy with all my dealings with the company