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NLGreat service, swift helpful support, easy to install. I have chosen BeeVPN partly because of the pricing and partly because they offer a solution where a router can be used as the VPN client so that whatever you connect to the router goes through the VPN. In my case, this is my Humax FreeSat+HD box, my Kindle Fire HD and occasionally my laptop which normally sits on the non-vpn part of my network. The FreeSat box needs to appear to be in the UK for the on-demand and other apps to work. My setup required an extra router to be on my network to act as the BeeVPN client and they recommend an Asus RT-N16 wireless-N router which you flash a flavour of DD-WRT (mega) to and add a startup script that makes the connection. Don't be alarmed by this, all the instructions are on their web site and are easy to follow. Of course you can make this the only router on your home network so everything goes through the VPN but that isn't what I wanted. I had one hitch with the startup script that was resolved very quickly via email and it was my fault not theirs. I cannot fault the connection or the customer service. Well done BeeVPN.
Janus
DKGreat VPN service - and friendly support I've been a Beevpn customer for more than two years now - and I'm staying. I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc. As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited). I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.
Heather Churchill
AEEasy start up and good service for a first timer. This was the first time I have used a VPN and initially once I had paid I was unsure how to set up the connection and emailed the support centre. I quickly realised I needed to activate it through the email from beevpn and it worked great. I mainly wanted to watch British TV abroad and although there is some buffering which is to be expected (you get that even in the UK) it has been easy. Customer support had also quickly responded to my email in a surprisingly personal way and were ready to help me resolve the situation. So far so good but it has only been a few days. Great start.
Jeff Lockhart
GBVery prompt response Minor hiccup on installation, but very quickly resolved by online support. Error was all mine too! Hey ho!
Mark Higginson
GBI've been with BeeVPN for over two years - excellent service and great technical support. If you're considering a VPN provider I think you want to know the following: Is it easy to set-up? YES - the Cisco AnyConnect VPN Client is easy to install on both Windows and OS X - instructions are clear. You can be securely connected in minutes. Is it quick? YES - I've never had any issues with speed. Is it reliable? YES - I've never had any issues with any downtime. If I have a problem can I get support? YES - I wanted to include my Android phone in my existing subscription and needed instructions - dropped their support an email and received an email straight back. RECOMMENDED.