Dishonest and unreasonable I thought I'd try Bee VPN because my existing VPN often resulted in a sizable drop in connection speed here in Dubai. What a big mistake I made. Avoid Bee VPN altogether! Whilst the VPN set-up is straightforward enough, the positives end there I'm afriad. I purchased a 12 month VPN package in order to get a better rate. I did this in good faith since they offered a 14 day money back guarantee should it not work. It did not work for me at first and so I had to contact their support who quickly advised that in order to use the VPN with an iPad I required to buy an add on package. I bought the add-on (again for 12 months) and the VPN connected although the connection speed was so slow that it was totally impracticable for even basic internet use. However as far as Bee VPN were concerned, the mere fact that a connection had been made meant that they were entirely absolved from any obligation to give a refund. I suggested that they charge me for one month at the full rate and refund me the rest of my subscription. They wouldn't budge. In summary, they sold me a 12 month VPN that did not work for me. Instead of refunding me (as they promised they would) they succeeded in getting me to part with more cash for an add on which enabled me to gain a connection which is so slow it it unusable. Then, they point blank refused to offer any refund whatsoever. Beware of Bee VPN. They really do sting you.

Kind support - But speed varies alot.. Had a problem with my vpn regarding the cisco vpn client that was messed up... And since im not able to reinstall the OS on this machine, i had to find another way where i was still able to use my vpn. I contacted the support, and after some email exchanges, i was able to get another client that supported another way of connecting.... However there are also some minor things i don't like about beevpn... Some of which change have changed overtime... Pro's + cheap + support alot of platforms Cons - speed varies alot!... it used to be alot better about 1-1½ year ago.. either they got alot more customers and their vpn routers can't handle the encryption/decryption load.. or they need to expand the bandwidth capacity... - even though they say 24/7/365 support... they are extremely slow to respond on emails..

Very prompt response Minor hiccup on installation, but very quickly resolved by online support. Error was all mine too! Hey ho!

Easy start up and good service for a first timer. This was the first time I have used a VPN and initially once I had paid I was unsure how to set up the connection and emailed the support centre. I quickly realised I needed to activate it through the email from beevpn and it worked great. I mainly wanted to watch British TV abroad and although there is some buffering which is to be expected (you get that even in the UK) it has been easy. Customer support had also quickly responded to my email in a surprisingly personal way and were ready to help me resolve the situation. So far so good but it has only been a few days. Great start.

Self-censorship is my right Very happy with the service support and the quality of service offered. Registration and annual renewal of service procedures were easy and hassle free. The system works and the data rates are acceptable, that's all I ask for!