Great VPN service - and friendly support I've been a Beevpn customer for more than two years now - and I'm staying. I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc. As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited). I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.

Great product and Great Support Ive been very impressed by Bee Vpn in all my dealings with the company. I faced several technical issues (mostly to do with my poor system) and found the support team to be excellent. In particular, the responses I received were very quick and comprehensive. This was the case even when I contacted them on public holidays. Since resolving the problems the service of the product has been equally superb - very stable and easy to use. No complaints about the quality and value for money. All in all, very happy with all my dealings with the company

Self-censorship is my right Very happy with the service support and the quality of service offered. Registration and annual renewal of service procedures were easy and hassle free. The system works and the data rates are acceptable, that's all I ask for!

"Unrestricted" download/upload The script for the router did not work, it had to be modified. And im not getting full speed on my connection. I am currently in contact with support, who says its my router cpu that is not up to the task. So i send them a screenshot of me doing a speedtest, while looking at the routers cpu/ram usage. 8% for cpu, and 250 out of 256 mb ram free... It has a 800 mhz dual core. The router they recommend have a 480 mhz single core. Ill update this if they own up to the problem... But it might be a few days, since they only reply once a day, despite their 24/7/365 support sign on their page.

Dishonest and unreasonable I thought I'd try Bee VPN because my existing VPN often resulted in a sizable drop in connection speed here in Dubai. What a big mistake I made. Avoid Bee VPN altogether! Whilst the VPN set-up is straightforward enough, the positives end there I'm afriad. I purchased a 12 month VPN package in order to get a better rate. I did this in good faith since they offered a 14 day money back guarantee should it not work. It did not work for me at first and so I had to contact their support who quickly advised that in order to use the VPN with an iPad I required to buy an add on package. I bought the add-on (again for 12 months) and the VPN connected although the connection speed was so slow that it was totally impracticable for even basic internet use. However as far as Bee VPN were concerned, the mere fact that a connection had been made meant that they were entirely absolved from any obligation to give a refund. I suggested that they charge me for one month at the full rate and refund me the rest of my subscription. They wouldn't budge. In summary, they sold me a 12 month VPN that did not work for me. Instead of refunding me (as they promised they would) they succeeded in getting me to part with more cash for an add on which enabled me to gain a connection which is so slow it it unusable. Then, they point blank refused to offer any refund whatsoever. Beware of Bee VPN. They really do sting you.