Dishonest and unreasonable I thought I'd try Bee VPN because my existing VPN often resulted in a sizable drop in connection speed here in Dubai. What a big mistake I made. Avoid Bee VPN altogether! Whilst the VPN set-up is straightforward enough, the positives end there I'm afriad. I purchased a 12 month VPN package in order to get a better rate. I did this in good faith since they offered a 14 day money back guarantee should it not work. It did not work for me at first and so I had to contact their support who quickly advised that in order to use the VPN with an iPad I required to buy an add on package. I bought the add-on (again for 12 months) and the VPN connected although the connection speed was so slow that it was totally impracticable for even basic internet use. However as far as Bee VPN were concerned, the mere fact that a connection had been made meant that they were entirely absolved from any obligation to give a refund. I suggested that they charge me for one month at the full rate and refund me the rest of my subscription. They wouldn't budge. In summary, they sold me a 12 month VPN that did not work for me. Instead of refunding me (as they promised they would) they succeeded in getting me to part with more cash for an add on which enabled me to gain a connection which is so slow it it unusable. Then, they point blank refused to offer any refund whatsoever. Beware of Bee VPN. They really do sting you.

Great VPN service - and friendly support I've been a Beevpn customer for more than two years now - and I'm staying. I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc. As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited). I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.

Great product and Great Support Ive been very impressed by Bee Vpn in all my dealings with the company. I faced several technical issues (mostly to do with my poor system) and found the support team to be excellent. In particular, the responses I received were very quick and comprehensive. This was the case even when I contacted them on public holidays. Since resolving the problems the service of the product has been equally superb - very stable and easy to use. No complaints about the quality and value for money. All in all, very happy with all my dealings with the company

Great product backed up by efficient service I've been using BeeVPN for a few months now and seems to work fine in every situation. Wanted recently to add the service to my Kindle Fire HD and could find nothing for the device in the guides so contacted service. They fairly swiftly resolved the situation and this now works fine.

Easy start up and good service for a first timer. This was the first time I have used a VPN and initially once I had paid I was unsure how to set up the connection and emailed the support centre. I quickly realised I needed to activate it through the email from beevpn and it worked great. I mainly wanted to watch British TV abroad and although there is some buffering which is to be expected (you get that even in the UK) it has been easy. Customer support had also quickly responded to my email in a surprisingly personal way and were ready to help me resolve the situation. So far so good but it has only been a few days. Great start.