Great service Great service, quick delivery

Head rests and filter HL7 Purchased an HL7 and the head rests started to disintegrate. Ordering replacements was easy through their website and added on a filter as well. All the parts arrived and fit perfectly.

Great support from Customer Service Received my free standing cover stand and cover lifter with hydraulic assist. Assembly went exactly as indicated on the literature provided, but the pics are very hard to see on the docs. Line drawings ala IKEA would be much easier to see (and would save ink). Lifter works perfectly! Initial order came in two boxes, but I only saw one tracking number on the original e-mail receipt/confirmation. I inquired to Master Spa Parts, and they got right back to me with the other tracking info and the second item arrived the next day as indicated in their follow-up.

My original spa pump was discontinued My original spa pump was discontinued. The sales associate helped my find the exact replacement. Shipping was fas and the part worked perfectly

Ordered 2 pillows for my 2019 H2X… Ordered 2 pillows for my 2019 H2X TRAINER 12. Called first to get correct part number - excellent, then ordered & paid on-line. Total was less than $100, so, $9.99 shipping - OK. Parts arrived in a timely manner and were correct. Price seemed just a little high, or would have been 5 Star. Highly recommended .