Kevin Randolph
GBWe are suffering through Frontier… We are suffering through Frontier installing cable service I. Our neighborhood. They have been terrible. Our lawns have been mangled. When I try to call customer service there is no answer or dead end. These guys are spending millions to install and I know not one neighbor who will use their service due to such poor installation
Danielle D'Angelo
GBWorst company EVER Worst company EVER. Left wonderful WOW for terrible and expensive service and horrible customer service. Almost impossible to speak to a human and get your situation resolved. They can care less. Will never use this company again. Also, be forewarned, they had to install something with a plug. Wanted to put a hole in my kitchen wall and unsightly piece of equipment sticking out. Had to put an electrical outlet on my garage. Nightmare dealing with this company from beginning to end. Awful experience. Would give zero stars if possible
Kimberly
GBInternet always down I’ve had Frontier for three years. It’s constantly going out. It would happen every so often but the past five or six months, it goes out several times a month. Once, it was out almost a week. It’s been down twice in the past week. You don’t get anywhere with customer service or any tech handling your call. I’ve been told there’s no outages in the area, it’s with my equipment, it’s on the outside, and then it would switch to there had been outages in your area. No one knows what’s going on, and nothing ever gets fixed. I live in a small town and have talked to several people in my area who has Frontier, and they are experiencing the same thing and are getting fed up with the service. I have to agree. I’m searching other companies.
P M
GBHorrible service and product Internet connection is always spotty, every single month. Single family home, 100MB connection Almost to the day they bought out Verizon is when the issue happened They don’t invest in their network and don’t provide techs
Angela Ranson
GBI paid my frontier internet bill I paid my frontier internet bill. I sent proof of payment in and my services has been disconnected for over a week while under investigation review ! I was told it would be 24 hours to 48 hours that my service would be down until issue would be resolved . I am so furious at this point . I cannot get an answer and supervisors are unavailable .