Jonnyboy
GBAbsolutely outrageous company Absolutely outrageous company. For the last 3 years they've been tripling the price to the point now where it's totally unacceptable - over £4000!!!! However, trying to cancel the auto-renewal is ridiculous. Tried to find online where to cancel - no ability to cancel from your account. According to their help page the only way to cancel is to ring them. Spent 4 hours on the phone on hold - only to be cut off. Emailed support to ask for the auto-renewal to be cancelled - no response. Thankfully I've been able to instruct my credit card company to block any payments to them so they won't be able to take the money.
Danny Tickner
GBTRY CANCEL !! Took me weeks to get a response to a 'ticket' requesting cancellation. this arrived a week before my service would have renewed automatically beyond my control. The 'ticket' gave me a +1 USA number to call and cancel, despite my reluctance, what choice did I have? They done all they could to retain me, and to be fair, if there was an online cancellation option, I may have considered it. Once I was put through to the correct department (took 3 transfers) The chap was very courteous and helpful.
Mike k.
GBWe have used LogMeIn for a long time-… We have used LogMeIn for a long time- our small company spans half the state but we need to get problems resolved quickly. Rescue allows us 24/7 access to all of our resources in a quick and secure manner. We can transfer files, see what is happening and make adjustments to equipment that is otherwise inaccessible. We have been able to use this as a collaboration tool on some projects. The company behind the product has been great to deal with and is always there for us if we have a problem.
Statler Gause
GBEntering the correct login credentials… Entering the correct login credentials on multiple devices, will only log me in on one laptop, wont let me log in with the correct credentials no matter what I do. Unbelievably bad experience for something called "logmein" I literally cant login. Their phone support was less than worthless. The dude didn't offer any ideas then transferred me to the wrong department.
Janet in NH
GBLogMeln is Unethical, (addition to my 1st review) LogMeln is unethical, (addition to my 1st review.) My "confirm" emails from the bank transaction, with LogMeln (which should of been Microsoft) seem to have disappeared from my email account. !! Totally gone- *poof* -not in spam or any place. Too funny, LogMeln because I took pictures of those confirm emails, prior to LogMeln deleting them. LogMeln is an unethical, scamming company.