LogMeIn

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About LogMeIn

About LogMeIn (now GoTo) LogMeIn, Inc.'s category-defining products, such as Rescue, GoToConnect, GoToMeeting, and more, unlock the potential of the modern workforce by making it possible for millions of people and businesses around the globe to do their best work simply and securely-on any device, from any location and at any time. A pioneer in remote work technology and a driving force behind today's work-from-anywhere movement, LogMeIn has become one of the world's largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential part of their daily lives. The company is headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia, Australia, and thousands of home offices around the globe. In February 2022, LogMeIn rebranded as GoTo with a new application combining support and communications solutions, new products, and a new partner network. For more information, please visit www.goto.com. Contact Us

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Statler Gause
GB

Entering the correct login credentials… Entering the correct login credentials on multiple devices, will only log me in on one laptop, wont let me log in with the correct credentials no matter what I do. Unbelievably bad experience for something called "logmein" I literally cant login. Their phone support was less than worthless. The dude didn't offer any ideas then transferred me to the wrong department.

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Janet in NH
GB

LogMeln is Unethical, (addition to my 1st review) LogMeln is unethical, (addition to my 1st review.) My "confirm" emails from the bank transaction, with LogMeln (which should of been Microsoft) seem to have disappeared from my email account. !! Totally gone- *poof* -not in spam or any place. Too funny, LogMeln because I took pictures of those confirm emails, prior to LogMeln deleting them. LogMeln is an unethical, scamming company.

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Owner
GB

Awful customer service Awful customer service. You would think an IT company would have good IT itself but after being prompted for my case number three times the rep picking up asked for it anyway. The first rep hung up on me when I said I wanted to cancel the service. The rep also refused to cancel the account until I perfectly recited my old credit card billing address they had from 10 years ago which I was missing a box number on. Absurd. They deserve 0 stars.

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Hugh Porter
GB

Have used logmein Pro for over five… Have used logmein Pro for over five years. Price for two pcs has doubled - money to be automatically taken out of account and so difficult to cancel. Not possible online and need to call specific UK number only provided after completely firm, typing in codes. Not a company I want to hear about ever again.

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Michael James
GB

You cancel and they still take money out of your account I cancelled the account over the phone. Now, they apparently have no record of this and still automatically renewing my subscription. Logmein won't refund due to the terms of renewal, which I didn't authorise. It looks like since their data breach, they are doing dodgy things to keep the company afloat. DO NOT USE THIS COMPANY ALSO KNOWN AS GOTO.

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