The product was fine The product was fine, but there is a need to improve return services and waive the restocking fees just the way Amazon is doing that.

I've had a couple of encounters with… I've had a couple of encounters with SunFlare saunas and while they weren't terriby bad I wouldn't call them grreat either. They do offer a decent level of servicce and their products are almost good, but there's nothing spectacualr that stands out. Prices are okay for what you get but there's nothing that stands out compared to other companies in the market. All in all, averae experience.

Easy transaction and when I had a… Easy transaction and when I had a question on wood species used for construction of the sauna (was not listed), the rep was able to confirm the information and get back to me. Delivery courier wasn’t great, we wound up picking up from their facility, but that had nothing to do with Sunflare Saunas - a better LTL option would be nice for future orders though.

CompaSo far so good. Company has a very good website. Ordering was easy and delivery was faster than I anticipated.

My husband is an industrial engineer… My husband is an industrial engineer and found the sauna a breeze to put together. I am enjoying it so much. The music quality is amazing!! DJ made the transaction very easy!