DJ was helpful and tracked my order… DJ was helpful and tracked my order gave me information directly related to my concerns.

The product was fine The product was fine, but there is a need to improve return services and waive the restocking fees just the way Amazon is doing that.

Love our new sauna and had a good… Love our new sauna and had a good experience purchasing through Sunflare. DJ was very responsive throughout the process, answering any questions I had and keeping me up to date with the order progress.

Easy transaction and when I had a… Easy transaction and when I had a question on wood species used for construction of the sauna (was not listed), the rep was able to confirm the information and get back to me. Delivery courier wasn’t great, we wound up picking up from their facility, but that had nothing to do with Sunflare Saunas - a better LTL option would be nice for future orders though.

My husband is an industrial engineer… My husband is an industrial engineer and found the sauna a breeze to put together. I am enjoying it so much. The music quality is amazing!! DJ made the transaction very easy!