Zuube
USWhere is my money? I have never been to the store but found the product online and found it to be absolutely wonderful. (It is also a pity that this stupid review page demands that I assess the ATMOSPHERE of a place I have never visited - this place does do online business. Pay no attention to my 1-star review as I was forced to do soomething) So wonderful that I would never want to spend a day without it. I thought that I could make this simple and easy with a monthly subscription so I would always have my supply available. Unfortunately, it has shown to be a not-so-good idea. 28 days ago my card was charged as was expected. The unexpected part is that my product never arrived. I reached out and after several attempts in a week, I received a note blaming the post office. So maybe the post office is to blame but I did not hire the post office. 2 weeks later there is still no product. What I did was pay for a product I never recieved. Now I send emails asking for a refund or a replacement and none of my 30+ emails get returned. This is an easy sale and easy money because it is an auto-recurring sale. It does not take much to keep me happy - probably as easy as answering my email. But I am getting no response. My business is built on recurring payments and the recurring paying customer is so valuable I would deliver the product personally to keep the happy customer satisfied. But that is ok - personal delivery is not necessary - I really do not care if you put it on an Uber car or even strap it to a turtle as it would likely have been here by now. Now in 2 days, you will charge my card again and I still have no product.
Beau
USAbsolutely loved my order Absolutely loved my order, was the best I have had yet!
Karina
USThe girl behind the counter was very… The girl behind the counter was very helpful and informative. she answered all my questions and represented the store very well.
Sahar
USThanks a million the sales associates were very helpful on finding the right products for me. Thank you!
Roberto
USNever received my purchase, FAIL Never received my purchase! My dog has lung cancer and you guys failed me!!!! See how it’s been 3 days, and you say 24 hrs. Refund refund refund! STILL haven’t received my items