Sahar
GBThanks a million the sales associates were very helpful on finding the right products for me. Thank you!
Zuube
GBWhere is my money? I have never been to the store but found the product online and found it to be absolutely wonderful. (It is also a pity that this stupid review page demands that I assess the ATMOSPHERE of a place I have never visited - this place does do online business. Pay no attention to my 1-star review as I was forced to do soomething) So wonderful that I would never want to spend a day without it. I thought that I could make this simple and easy with a monthly subscription so I would always have my supply available. Unfortunately, it has shown to be a not-so-good idea. 28 days ago my card was charged as was expected. The unexpected part is that my product never arrived. I reached out and after several attempts in a week, I received a note blaming the post office. So maybe the post office is to blame but I did not hire the post office. 2 weeks later there is still no product. What I did was pay for a product I never recieved. Now I send emails asking for a refund or a replacement and none of my 30+ emails get returned. This is an easy sale and easy money because it is an auto-recurring sale. It does not take much to keep me happy - probably as easy as answering my email. But I am getting no response. My business is built on recurring payments and the recurring paying customer is so valuable I would deliver the product personally to keep the happy customer satisfied. But that is ok - personal delivery is not necessary - I really do not care if you put it on an Uber car or even strap it to a turtle as it would likely have been here by now. Now in 2 days, you will charge my card again and I still have no product.
Jerry
GBGreat stuff!! Loved it!! BUT... This was my first experience with processed CBD. I loved the product - Loved the free shipping for $50 purchase idea. I ordered in late November and the shipping took over a week but I did not expect fast ship as I am sure my free shipping was lowest level shipping and I expected they had a Christmas load. Shipping was as expected for the time The gummies were one thousand percent beneficial. They worked so well that I want to "Subscribe" to the gummies of the month club and sign up for recurring delivery. I went to the order page and subscribed for monthly purchase X 2 totaling $72/month. But it seems as if the free shipping with $50 does not apply to subscription orders and I the shopping cart shows $6 shipping fee. I loved the product so much I was ready to be a Hip Hemp customer for life but now I owe it to myself to go shopping to see it the other guys do things the same. ======================================= UPDATE After my 1 star review about the shipping concern I was contacted by HipHemp and was told they had a software update which defaulted some settings and they thanks me for bringing to their attention. Wow - Great Product - Price leader and excellent customer service too!! Thank You Five stars ++++++ I will be completing my subscription order.
Roberta
GBYou guys are the best You guys are the best! Quality product and great customer service!
Karina
GBThe girl behind the counter was very… The girl behind the counter was very helpful and informative. she answered all my questions and represented the store very well.