Hairclub.com has almot good quality… Hairclub.com has almot good quality products. But their ordering and customer relations admistrative set up isn't too great. It hasn't been alwasy a smooth expirience. I think they need to look into this.

HCM is shut down due to Covid HCM is shut down due to Covid - and my husband was automatically charged for his treatment, which he could not have. They said they would not issue refund, and would see about future opening and charges. My sister-in-law owns a hair salon and didn't charge her customers for services scheduled, but not rendered due to shutdown. It's now about a month later, and his next scheduled appointment is coming up. I don't think they should charge him again.

Commenting on HairClubs RestorInk and a… Commenting on HairClubs RestorInk and a comment made by an October 2023 review who stated they received RestorInk for $1,000 (plus tax). The review did not state the size of the treatment area. I had this procedure at HairClub and they charged me over $8,000 (plus tax) for a small area (two sessions). Expensive and now faded after a few months to the point a HC stylist (who didn't know I had RestorInk done) recommended that I do RestorInk. Imagine the stylist's expression when I simply said, "I did." Don't waste your time and money on RestorInk at HairClub. Go to a reputable cosmetic surgeon who use actual experienced technicians for scalp micropigmentation (SMP) -- which HC calls RestorInk.

Patrick is a rock star!! Patrick is so amazing at what he does! During every visit, he goes out of his way to provide an outstanding customer experience. From the minute I arrive, I am always greeted with an awesome smile and welcome. From there, I know I am in the hands of an expert. He ensures that any questions or concerns I have are quickly addressed. He always asks how everything is going with my system and ensures at issues are well taken care of. I look forward to my regular centre visit and spending an hour of my time with a friend. He is talented, empathetic and great at conversation making you feel unique and like you're his only client. Way to go Patrick, keep up the amazing work.

Convenient Location Love the location, not really friendly some staff and management very defensive with excuses why they cannot or will not help in case of emergency repairs, and don't return calls. Staff turnover, lack of staff, service, have been great issue since 'Covid' excuse for everything, even sending out with wet poorly cut hair that lifts in the first week. Used to be a great office when it opened- Staff was attentive, professional, friendly- made me feel important as a client-today not so much. Hope things change here for the better soon.