Cathy Nguyen
CAJasmine was so gentle i love the… Jasmine was so gentle i love the service i had
Happy Client
CAPatrick is a rock star!! Patrick is so amazing at what he does! During every visit, he goes out of his way to provide an outstanding customer experience. From the minute I arrive, I am always greeted with an awesome smile and welcome. From there, I know I am in the hands of an expert. He ensures that any questions or concerns I have are quickly addressed. He always asks how everything is going with my system and ensures at issues are well taken care of. I look forward to my regular centre visit and spending an hour of my time with a friend. He is talented, empathetic and great at conversation making you feel unique and like you're his only client. Way to go Patrick, keep up the amazing work.
Uncomfortable
CAMy stylist My stylist, Holly, is always good, knowledgeable and helpful. The administration staff not so much. My last visit the receptionist left me sitting in the waiting room, didn't tell my stylist I was there. My appointment was interrupted by two different people pulling Holly out of the room in the middle of my treatment, one being the manager, who should know better, and the second because it's her job to measure new clients. Surely this new client could have waited the five minutes I waited with my head getting cold.
Sky
GBCommenting on HairClubs RestorInk and a… Commenting on HairClubs RestorInk and a comment made by an October 2023 review who stated they received RestorInk for $1,000 (plus tax). The review did not state the size of the treatment area. I had this procedure at HairClub and they charged me over $8,000 (plus tax) for a small area (two sessions). Expensive and now faded after a few months to the point a HC stylist (who didn't know I had RestorInk done) recommended that I do RestorInk. Imagine the stylist's expression when I simply said, "I did." Don't waste your time and money on RestorInk at HairClub. Go to a reputable cosmetic surgeon who use actual experienced technicians for scalp micropigmentation (SMP) -- which HC calls RestorInk.
Warren Rose
GBMy experience with hairclub.com was… My experience with hairclub.com was mediocer. I went to the website with expectations of an easy to use platform and found it to be just A-OKAY. While navigating the website wasn't overly difficult, there were a few glitches here and there. The customer service team was also passable. All-in-all, it was an ordinary interaction. But I wouldn't be quick to suggest this as a go-to service since there are probably better solutions out there.