Sakshi Gupta
GBTerrible experience booking my first… Terrible experience booking my first massage with soothe.com, but I'm so glad I didn't take the membership. The massage therapist showed up 45 mins late, forgot her mask, shut my room's door on my face saying she "needs to breathe" instead of politely asking a few minutes to set things up. Such a terrible service and I regret so much booking a massage through soothe on my birthday.
Alex
GBGreat experience Great experience! As a first time user, I was skeptical to say the least. I have to admit that I was quite impressed by the level of professionalism and skill of both therapists (my wife and mine). Julia and Michelle did a great job! They arrived before time and provided a terrific massage experience. I normally don't provide reviews but in this case i felt that i should. Keep up the great work!
Jam_Jemini
GBAbsolute trash for clients and… Absolute trash for clients and providers alike. Pray you don’t need assistance with anything. The app CONSTANTLY GLITCHES. When clients or providers have issues resolving issues NO ONE IS EVER AVAILABLE. If you message them they take forever (45minutes to an hour) to respond if they ever do. When you call they route your call to a test message so nothing ever gets resolved. It doesn’t matter if your a client or provider there is no help when anything goes wrong.
Cecile. S
GBHurt my shoulders I had 2 swedish massages with Soothe. The first one was fine. For the 2nd one, I had to tell the provider (different than the first massage) 3 to 4 times that she was pressing way too hard and hurting me, also moving my shoulders in uncomfortable, un-natural ways. Both my shoulders have been hurting since then (it's been 1 month) particularly the right one, with pain waking me up at night and pain during the day. I cannot attend my swim lessons because of it. She clearly messed up some tendons or nerve.
ESP One One Three Eight
GBThis App Has Bugs It was a hassle to apply as they were not knowledgeable about the requirements to be a massage therapist in California. I never had clients with this service. Customers were very far away and they would book less than a half-hour from the scheduled time. I required at least 24 hours; I do have another job. Most of the time I would get an error message if I decided to accept an appointment.