Too many rescheduled massages Failing company. Unprofitable and it shows through the way they treat their employees. You want proof? You want me to take down the review because there’s not enough information? Let me elaborate... The massages I book keep getting rescheduled or cancelled. Why schedule something and cancel last second? How can I plan out a night when there’s a more than 75% chance it’ll be rescheduled, cancelled or moved around? And I can’t even put the blame on the therapists. They’re not getting paid enough to care. Also, their customer service takes much too long to respond.

Hurt my shoulders I had 2 swedish massages with Soothe. The first one was fine. For the 2nd one, I had to tell the provider (different than the first massage) 3 to 4 times that she was pressing way too hard and hurting me, also moving my shoulders in uncomfortable, un-natural ways. Both my shoulders have been hurting since then (it's been 1 month) particularly the right one, with pain waking me up at night and pain during the day. I cannot attend my swim lessons because of it. She clearly messed up some tendons or nerve.

App is bad. Not interested in finding out more This is a review of the app, which is so mediocre that I did not proceed with booking a massage with this company. The app basically only offers you the option to book a "blind" session, in which you are not able to select what therapist will come based on their feedback or you prior experience. Lunacy. I immediately uninstalled the app.

Great experience Great experience! As a first time user, I was skeptical to say the least. I have to admit that I was quite impressed by the level of professionalism and skill of both therapists (my wife and mine). Julia and Michelle did a great job! They arrived before time and provided a terrific massage experience. I normally don't provide reviews but in this case i felt that i should. Keep up the great work!

This App Has Bugs It was a hassle to apply as they were not knowledgeable about the requirements to be a massage therapist in California. I never had clients with this service. Customers were very far away and they would book less than a half-hour from the scheduled time. I required at least 24 hours; I do have another job. Most of the time I would get an error message if I decided to accept an appointment.