Avoid!! They only care about money not you!… Set to not renew my annual membership as I couldn't afford it this year. Every year since 2019 I have received a renewal notice in November but nothing in 2023 as expected! Then they charged me anyway and refuse to refund the £49.99!! Nothing fluffy and fuzzy about Headspace! As money grabbing as others! Would have gone back but will not do so now as I don't trust them.

Atrocious cancellation policies. Signed up for Headspace with a yearly subscription, took note of the terms of use being "cancel anytime". After finding the app too attention-grabby and their colab with Disney and other less than noble francises, I wanted to cancel. Contacted helpesk, was told to do this on the Headspace platform, (PC) but it wasn't possible under subscription. Contacted again and they left me without responing for 3 months. "Sorry to keep you waiting" was the automated message in November 2023. Only after uploading screenshots of the page they directed me to, the platform - so they could SEE cancelling isn't possible, - also attatched my emails to their help center - did they cancel on the day. Oh like it was no problem. Some of the responses from the team were downright rude with resposes like "looking into your mess", misspelling my name and so on. And then: they tried to blame me, my email-adress,my bank- anything except taking responsibility, kind, and making less stress - ah - for users who came to them for mindfulness, and ended up with the stress of not being able to get away from this company.

They steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?

Company is complete scam Company is complete scam. Sign up for a free two weeks then are charged a year without offer of refund from anywhere or anyone. They are just scammers that have half an idea what they're doing. 0* do not spend your money here.

Shocking customer service, avoid If I could give 0 stars, I would. Similarly to others, I had issues with billing and cancelling my membership and was met with incredibly unhelpful customer support. I initially received a quick response from someone who had obviously not read my query as the response was completely irrelevant. Since then, I have been waiting for a month for another response. They were contacted on January 6th, well before my renewal date, and I have since been charged £50 for a membership I don’t want. Almost 7 weeks and multiple unresponded to emails later, I am shocked at how appalling the customer service is for a wellness app.