Cat Eve
GBGreat app, seemingly untrustworthy company I really like the app but in signing up for a 'free' trial it just billed me a year's subscription immediately, which has really eroded my trust in the company. I recommend you try a friend's version because there is no free trial, you will just be billed immediately. It's a shame because that's not the stress you are looking for in a meditation app! The irony is that I probably would have paid after the trial ended but now I think I will do some research on more ethical companies I can trust my money with.
Karen
GBDont bother trying to sign up for the current 50% 0ff Do they never check their payment page, i know of at least 5 other people including myself who have tried over various days and times to sign up and when it comes to making payment it fails. And its nothing to do with the banks either we have all checked With the various banks. . Come tomorrow the deal will no longer be available. However, there is light at the end of the tunnel, balance app is offering a free years trial. So we will all sign up to their app instead. Judging by the many poor reviews here i guess we have all had a lucky escape.
spammerr
GBExecrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.
Nanna B
DKThey steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?
JN
GBThe App Is Very Disorganized The app is very disorganized. All my readings, videos, etc that I had worked on the previous day, would disappear the next. I only wanted to concentrate on sleeping, however they would bombard me with all kinds of other things I was not interested in. I requested my money back however they ignored me. They lack of customer service also, how frustrating.