SDA
GBHorrible customer service As many people here have written, I signed up in November 2022. A year later they charged me for another year at £50 without any warning or reminders. I contacted them within minutes. I have had no reply or response. At a time when the cost of living is affecting so many people, it is inhuman that they are causing so much mental and financial distress. For all their claims of promoting mental health they are just money grabbing scammers.
Lucy
GBWhen I first used this back years ago… When I first used this back years ago the app was organised and easy to navigate. Furthermore, Andy's voice was so calming. Now, it's hard to navigate and very disorganised. Has Headspace been bought out? Most videos are now narrated by Americans now and there isn't the option to switch back to British. Might seem minor but it makes a lot of difference
Renny
GBHeadspace Stealth Fees BE CAREFUL. Once your trial period is over they will continue taking the subscription out of your account by stealth, i.e. without any prior warning or communication, until further notice, even if you are not using the service. I have been quietly charged £150 over the last three years despite not using them since 2021. I would NOT RECOMMEND HEADSPACE for this reason. Although legally acceptable, in my opinion they should at least send you an email to remind you that they will be taking a subscription fee from your bank account.
Jane Young
GBAvoid!! They only care about money not you!… Set to not renew my annual membership as I couldn't afford it this year. Every year since 2019 I have received a renewal notice in November but nothing in 2023 as expected! Then they charged me anyway and refuse to refund the £49.99!! Nothing fluffy and fuzzy about Headspace! As money grabbing as others! Would have gone back but will not do so now as I don't trust them.
Armando
GBHeadspace is demeaning and hurtful toward older people Headspace is hurtful and demeaning toward older users. It intentionally excludes all people who look 'old.' Both the instructors and the people interviewed are meant to look young, twenties-thirties. I feel that I don't exist when I open Headspace. Many of their meditations are too similar but with different titles.