Headspace is demeaning and hurtful toward older people Headspace is hurtful and demeaning toward older users. It intentionally excludes all people who look 'old.' Both the instructors and the people interviewed are meant to look young, twenties-thirties. I feel that I don't exist when I open Headspace. Many of their meditations are too similar but with different titles.

Atrocious cancellation policies. Signed up for Headspace with a yearly subscription, took note of the terms of use being "cancel anytime". After finding the app too attention-grabby and their colab with Disney and other less than noble francises, I wanted to cancel. Contacted helpesk, was told to do this on the Headspace platform, (PC) but it wasn't possible under subscription. Contacted again and they left me without responing for 3 months. "Sorry to keep you waiting" was the automated message in November 2023. Only after uploading screenshots of the page they directed me to, the platform - so they could SEE cancelling isn't possible, - also attatched my emails to their help center - did they cancel on the day. Oh like it was no problem. Some of the responses from the team were downright rude with resposes like "looking into your mess", misspelling my name and so on. And then: they tried to blame me, my email-adress,my bank- anything except taking responsibility, kind, and making less stress - ah - for users who came to them for mindfulness, and ended up with the stress of not being able to get away from this company.

Shocking customer service, avoid If I could give 0 stars, I would. Similarly to others, I had issues with billing and cancelling my membership and was met with incredibly unhelpful customer support. I initially received a quick response from someone who had obviously not read my query as the response was completely irrelevant. Since then, I have been waiting for a month for another response. They were contacted on January 6th, well before my renewal date, and I have since been charged £50 for a membership I don’t want. Almost 7 weeks and multiple unresponded to emails later, I am shocked at how appalling the customer service is for a wellness app.

Great app, seemingly untrustworthy company I really like the app but in signing up for a 'free' trial it just billed me a year's subscription immediately, which has really eroded my trust in the company. I recommend you try a friend's version because there is no free trial, you will just be billed immediately. It's a shame because that's not the stress you are looking for in a meditation app! The irony is that I probably would have paid after the trial ended but now I think I will do some research on more ethical companies I can trust my money with.

Great app, the same content Great app, very pleasant to use. However content about medfitations is mainly the same throughout different courses they offer. Basically they offer around 5 technics under various “courses”. So after a few months the app stops bringing value as you don’t need it anymore. Which is nice, meditation is quite simple, However no need buying yearly or even lifetime subscription.