Headspace is demeaning and hurtful toward older people Headspace is hurtful and demeaning toward older users. It intentionally excludes all people who look 'old.' Both the instructors and the people interviewed are meant to look young, twenties-thirties. I feel that I don't exist when I open Headspace. Many of their meditations are too similar but with different titles.

Execrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.

Shocking customer service, avoid If I could give 0 stars, I would. Similarly to others, I had issues with billing and cancelling my membership and was met with incredibly unhelpful customer support. I initially received a quick response from someone who had obviously not read my query as the response was completely irrelevant. Since then, I have been waiting for a month for another response. They were contacted on January 6th, well before my renewal date, and I have since been charged £50 for a membership I don’t want. Almost 7 weeks and multiple unresponded to emails later, I am shocked at how appalling the customer service is for a wellness app.

They steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?

Great app, the same content Great app, very pleasant to use. However content about medfitations is mainly the same throughout different courses they offer. Basically they offer around 5 technics under various “courses”. So after a few months the app stops bringing value as you don’t need it anymore. Which is nice, meditation is quite simple, However no need buying yearly or even lifetime subscription.