headspace

2415 Michigan Ave, 90404, Santa Monica, United States
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1.60
Based on 20 Reviews

5

5.00%

4

5.00%

3

10.00%

2

5.00%

1

75.00%
About headspace

Headspace has one mission: to improve the health and happiness of the world. And with millions of users in more than 190 countries, we’re well on our way. Headquartered in Santa Monica, California, we also have offices in San Francisco, New York and London. Live a happier, healthier life with just 10 minutes of meditation a day on the Headspace app.

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Renny
GB

Headspace Stealth Fees BE CAREFUL. Once your trial period is over they will continue taking the subscription out of your account by stealth, i.e. without any prior warning or communication, until further notice, even if you are not using the service. I have been quietly charged £150 over the last three years despite not using them since 2021. I would NOT RECOMMEND HEADSPACE for this reason. Although legally acceptable, in my opinion they should at least send you an email to remind you that they will be taking a subscription fee from your bank account.

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JN
GB

The App Is Very Disorganized The app is very disorganized. All my readings, videos, etc that I had worked on the previous day, would disappear the next. I only wanted to concentrate on sleeping, however they would bombard me with all kinds of other things I was not interested in. I requested my money back however they ignored me. They lack of customer service also, how frustrating.

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Emily
DE

I regret my free trial. I wasn't conviced by what the subscription offeres so I wanted to end my free trial. But the app had an issue, so I just deleted the app thinking that was that. Instead, they billed me the annual price. I kindly requested a refund, but they said no. There are a bunch of people this happened to on reddit and other forums. It's super unethical for a company making it's money with meditation and mental wellness.

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Cat Eve
GB

Great app, seemingly untrustworthy company I really like the app but in signing up for a 'free' trial it just billed me a year's subscription immediately, which has really eroded my trust in the company. I recommend you try a friend's version because there is no free trial, you will just be billed immediately. It's a shame because that's not the stress you are looking for in a meditation app! The irony is that I probably would have paid after the trial ended but now I think I will do some research on more ethical companies I can trust my money with.

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SDA
GB

Horrible customer service As many people here have written, I signed up in November 2022. A year later they charged me for another year at £50 without any warning or reminders. I contacted them within minutes. I have had no reply or response. At a time when the cost of living is affecting so many people, it is inhuman that they are causing so much mental and financial distress. For all their claims of promoting mental health they are just money grabbing scammers.

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