Dont bother trying to sign up for the current 50% 0ff Do they never check their payment page, i know of at least 5 other people including myself who have tried over various days and times to sign up and when it comes to making payment it fails. And its nothing to do with the banks either we have all checked With the various banks. . Come tomorrow the deal will no longer be available. However, there is light at the end of the tunnel, balance app is offering a free years trial. So we will all sign up to their app instead. Judging by the many poor reviews here i guess we have all had a lucky escape.

The App Is Very Disorganized The app is very disorganized. All my readings, videos, etc that I had worked on the previous day, would disappear the next. I only wanted to concentrate on sleeping, however they would bombard me with all kinds of other things I was not interested in. I requested my money back however they ignored me. They lack of customer service also, how frustrating.

They steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?

I regret my free trial. I wasn't conviced by what the subscription offeres so I wanted to end my free trial. But the app had an issue, so I just deleted the app thinking that was that. Instead, they billed me the annual price. I kindly requested a refund, but they said no. There are a bunch of people this happened to on reddit and other forums. It's super unethical for a company making it's money with meditation and mental wellness.

Execrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.