Execrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.

They steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?

Atrocious cancellation policies. Signed up for Headspace with a yearly subscription, took note of the terms of use being "cancel anytime". After finding the app too attention-grabby and their colab with Disney and other less than noble francises, I wanted to cancel. Contacted helpesk, was told to do this on the Headspace platform, (PC) but it wasn't possible under subscription. Contacted again and they left me without responing for 3 months. "Sorry to keep you waiting" was the automated message in November 2023. Only after uploading screenshots of the page they directed me to, the platform - so they could SEE cancelling isn't possible, - also attatched my emails to their help center - did they cancel on the day. Oh like it was no problem. Some of the responses from the team were downright rude with resposes like "looking into your mess", misspelling my name and so on. And then: they tried to blame me, my email-adress,my bank- anything except taking responsibility, kind, and making less stress - ah - for users who came to them for mindfulness, and ended up with the stress of not being able to get away from this company.

Great app, the same content Great app, very pleasant to use. However content about medfitations is mainly the same throughout different courses they offer. Basically they offer around 5 technics under various “courses”. So after a few months the app stops bringing value as you don’t need it anymore. Which is nice, meditation is quite simple, However no need buying yearly or even lifetime subscription.

Headspace is worth it if you are into mental wellness I've been using headspace for a couple years. The free version was recommended to me by my therapist.They have options for students, and people with lower income. The customer service staff is very kind, and understanding. I will be honest, quite a bit of the meditations sound very similar, but each session has its own blurb before the meditation. There's also ways to reflect on and track your anxieties and stressors. Many videos, activities and topics as well. I really recommend headspace