Nanna B
DKThey steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?
spammerr
GBExecrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.
Cat Eve
GBGreat app, seemingly untrustworthy company I really like the app but in signing up for a 'free' trial it just billed me a year's subscription immediately, which has really eroded my trust in the company. I recommend you try a friend's version because there is no free trial, you will just be billed immediately. It's a shame because that's not the stress you are looking for in a meditation app! The irony is that I probably would have paid after the trial ended but now I think I will do some research on more ethical companies I can trust my money with.
Benjamin N
SGScam and runs away with your money! DO NOT enter your credit card details. They will charge you regardless if you cancelled trial or not and ignores your attempts to contact them. Don’t need to try, just use the bigger and better alternative and save yourself from sour taste especially during holidays.
Emily
DEI regret my free trial. I wasn't conviced by what the subscription offeres so I wanted to end my free trial. But the app had an issue, so I just deleted the app thinking that was that. Instead, they billed me the annual price. I kindly requested a refund, but they said no. There are a bunch of people this happened to on reddit and other forums. It's super unethical for a company making it's money with meditation and mental wellness.