Execrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.

Scam and runs away with your money! DO NOT enter your credit card details. They will charge you regardless if you cancelled trial or not and ignores your attempts to contact them. Don’t need to try, just use the bigger and better alternative and save yourself from sour taste especially during holidays.

Dont bother trying to sign up for the current 50% 0ff Do they never check their payment page, i know of at least 5 other people including myself who have tried over various days and times to sign up and when it comes to making payment it fails. And its nothing to do with the banks either we have all checked With the various banks. . Come tomorrow the deal will no longer be available. However, there is light at the end of the tunnel, balance app is offering a free years trial. So we will all sign up to their app instead. Judging by the many poor reviews here i guess we have all had a lucky escape.

Impossible to unsubscribe! Update:At this point, headspace already made the refund regarding the impossibility to unsubscribe the subscription. *** Impossible to unsubscribe once you make the first payment. I tried to unsubscribe since I don’t use it anymore and it doesn’t appear that option on the app or in client area on the site. Since my last payment details weren’t active anymore because of this problem they went for my first payment card that is still active and charge another year. I sent 3 mails for support and the don’t even reply. I’ll have to cancel my card because of this.

I regret my free trial. I wasn't conviced by what the subscription offeres so I wanted to end my free trial. But the app had an issue, so I just deleted the app thinking that was that. Instead, they billed me the annual price. I kindly requested a refund, but they said no. There are a bunch of people this happened to on reddit and other forums. It's super unethical for a company making it's money with meditation and mental wellness.