Impossible to unsubscribe! Update:At this point, headspace already made the refund regarding the impossibility to unsubscribe the subscription. *** Impossible to unsubscribe once you make the first payment. I tried to unsubscribe since I don’t use it anymore and it doesn’t appear that option on the app or in client area on the site. Since my last payment details weren’t active anymore because of this problem they went for my first payment card that is still active and charge another year. I sent 3 mails for support and the don’t even reply. I’ll have to cancel my card because of this.

The App Is Very Disorganized The app is very disorganized. All my readings, videos, etc that I had worked on the previous day, would disappear the next. I only wanted to concentrate on sleeping, however they would bombard me with all kinds of other things I was not interested in. I requested my money back however they ignored me. They lack of customer service also, how frustrating.

Leider kann man nicht null Sterne… Unfortunately you can't give zero stars. I am super disappointed with this company. I downloaded the APP from the Google Play Store because I received a recommendation. The 14-day test period was only possible if you provided your credit card number. I should have woken up by then. I looked at the app once and immediately decided it was nonsense. Unfortunately, I didn't know that a subscription was taken out straight away and that it automatically converts into an annual subscription after 14 days. Without warning. After 14 days on time, the credit card was charged almost 60 euros. USURY. Just stay away from companies like this.

Execrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.

Avoid!! They only care about money not you!… Set to not renew my annual membership as I couldn't afford it this year. Every year since 2019 I have received a renewal notice in November but nothing in 2023 as expected! Then they charged me anyway and refuse to refund the £49.99!! Nothing fluffy and fuzzy about Headspace! As money grabbing as others! Would have gone back but will not do so now as I don't trust them.