Nanna B
DKThey steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?
sixsixisxisix
GBCompany is complete scam Company is complete scam. Sign up for a free two weeks then are charged a year without offer of refund from anywhere or anyone. They are just scammers that have half an idea what they're doing. 0* do not spend your money here.
Sarah
GBShocking customer service, avoid If I could give 0 stars, I would. Similarly to others, I had issues with billing and cancelling my membership and was met with incredibly unhelpful customer support. I initially received a quick response from someone who had obviously not read my query as the response was completely irrelevant. Since then, I have been waiting for a month for another response. They were contacted on January 6th, well before my renewal date, and I have since been charged £50 for a membership I don’t want. Almost 7 weeks and multiple unresponded to emails later, I am shocked at how appalling the customer service is for a wellness app.
Armando
GBHeadspace is demeaning and hurtful toward older people Headspace is hurtful and demeaning toward older users. It intentionally excludes all people who look 'old.' Both the instructors and the people interviewed are meant to look young, twenties-thirties. I feel that I don't exist when I open Headspace. Many of their meditations are too similar but with different titles.
SDA
GBHorrible customer service As many people here have written, I signed up in November 2022. A year later they charged me for another year at £50 without any warning or reminders. I contacted them within minutes. I have had no reply or response. At a time when the cost of living is affecting so many people, it is inhuman that they are causing so much mental and financial distress. For all their claims of promoting mental health they are just money grabbing scammers.