Horrible customer service As many people here have written, I signed up in November 2022. A year later they charged me for another year at £50 without any warning or reminders. I contacted them within minutes. I have had no reply or response. At a time when the cost of living is affecting so many people, it is inhuman that they are causing so much mental and financial distress. For all their claims of promoting mental health they are just money grabbing scammers.

Company is complete scam Company is complete scam. Sign up for a free two weeks then are charged a year without offer of refund from anywhere or anyone. They are just scammers that have half an idea what they're doing. 0* do not spend your money here.

They steal your money Don’t use free trials - it’s impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?

Execrable customer service Whilst the product is good, the billing and in particular the customer service is beyond awful. I raised a query about my membership over three weeks ago and despite a couple of emails telling me there is a backlog and I would have my issue sorted within 3 days etc, still I am waiting. Truly dreadful.

When I first used this back years ago… When I first used this back years ago the app was organised and easy to navigate. Furthermore, Andy's voice was so calming. Now, it's hard to navigate and very disorganised. Has Headspace been bought out? Most videos are now narrated by Americans now and there isn't the option to switch back to British. Might seem minor but it makes a lot of difference