Cake was just ugly and cheap and tasted Horrible. The cake which was received by my broher was the worst cake he has had in his life.it looked cheap and tasted even worse.I am sure you guys made a lot of profit coz the cake was sent from one of those cheap roadside small shops,without considering the quality facoty AT ALL.I think i made a mistake booking cake thorugh your website coz i spoiled his bday start with that ugly cake.NEVER goin to book anythin from your website again and will warn all my friends all over the world as well.

Never Again.. After selecting a product from their Same Day delivery, they delivered it after 48 hours... And when inquired, simply answered, there was an issue at our end... Not reliable at all...

Crappy customer care poor business practices I ordered items online and paid. A day or 2 later I received a garbled phone call telling me they had not the items in stock and they would refund the cost. When my order arrived ( frozen items) 1 bag had burst and was defrosted - the contents in a puddle in the bottom of the freezer transit bag. The other 2 items survived. My money was not refunded. 2 weeks later and following 3 ignored emails I received a reply and they said they would refund that day. A week later still no refund. Several emails ( all ignored bar the last one ) later they said they would refund “x” amount. This was a partial refund not a full refund. This is the worst online company I have ever had the misfortune to deal with. They do not answer their emails, phone. Customer care is non existent. I wish I had read these reviews before ordering. USE THIS COMPANY AT YOUR RISK

Online Cheats! received flowers and fruit basket from andy giani for my aunt this morning. and i mus say i am absolutely disappointed. 1. the fruit was delivered in a really shoddy basket and most of it was rotten. 2.it was delivered by a coolie and no acknowledgement taken 3. the flowers were really cheap and it was a very small bouquet not even close to the image on your website. 4. earlier this morning i saw this package being packed on the roadside in a local market just outside the delivery address really sickening to be cheated by tajonline.com hope you take this seriously and process a refund on priority I have kept the package aside for you to examine pl do so on priority

Very poor customer service and integrity Ordered a gift through them. They immediately debited the money from my debit card but due to some glitch in the system they showed order as incomplete. Frustrating but I can understand things can go wrong. This is where the real issue shows up - I tried to call customer support but no one picked the phone. I dropped them a support email and got a response after a day that they will look into it and refund the money back in couple of days (this was Sept, 04) and till today (Sept, 12th) they have not refunded the money (I checked with my bank) or communicated back to me.