Crappy customer care poor business practices I ordered items online and paid. A day or 2 later I received a garbled phone call telling me they had not the items in stock and they would refund the cost. When my order arrived ( frozen items) 1 bag had burst and was defrosted - the contents in a puddle in the bottom of the freezer transit bag. The other 2 items survived. My money was not refunded. 2 weeks later and following 3 ignored emails I received a reply and they said they would refund that day. A week later still no refund. Several emails ( all ignored bar the last one ) later they said they would refund “x” amount. This was a partial refund not a full refund. This is the worst online company I have ever had the misfortune to deal with. They do not answer their emails, phone. Customer care is non existent. I wish I had read these reviews before ordering. USE THIS COMPANY AT YOUR RISK

Online Cheats! received flowers and fruit basket from andy giani for my aunt this morning. and i mus say i am absolutely disappointed. 1. the fruit was delivered in a really shoddy basket and most of it was rotten. 2.it was delivered by a coolie and no acknowledgement taken 3. the flowers were really cheap and it was a very small bouquet not even close to the image on your website. 4. earlier this morning i saw this package being packed on the roadside in a local market just outside the delivery address really sickening to be cheated by tajonline.com hope you take this seriously and process a refund on priority I have kept the package aside for you to examine pl do so on priority

Conning the NRIs, Blot to India Order never reaches in time, and even items missing from late delivery. They are bunch of thieves & cheats- conning Indians residing outside India, who send gifts to their kins on festival occasions.

Cake was just ugly and cheap and tasted Horrible. The cake which was received by my broher was the worst cake he has had in his life.it looked cheap and tasted even worse.I am sure you guys made a lot of profit coz the cake was sent from one of those cheap roadside small shops,without considering the quality facoty AT ALL.I think i made a mistake booking cake thorugh your website coz i spoiled his bday start with that ugly cake.NEVER goin to book anythin from your website again and will warn all my friends all over the world as well.

Very very bad Very very bad, they are fake. Do not use tajonline.com please. I ordered surprise gift to a friend of mine and selected a delivery date, my order went through and my money got deducted but my friend did not receive any gift on selected date.I kept submiting requests or complaints But it turned out to be of no use. Money is gone, surprise turned out to be horrible shock. Please go with better website if you want better gifting exp!