Tajonline.com

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1.35
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

5.00%

1

85.00%
About Tajonline.com

Send Gifts to India online through Tajonline. Choose from thousands of gifts.

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Namit Bhalla
AE

Never Again.. After selecting a product from their Same Day delivery, they delivered it after 48 hours... And when inquired, simply answered, there was an issue at our end... Not reliable at all...

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San
IN

Very poor customer service and integrity Ordered a gift through them. They immediately debited the money from my debit card but due to some glitch in the system they showed order as incomplete. Frustrating but I can understand things can go wrong. This is where the real issue shows up - I tried to call customer support but no one picked the phone. I dropped them a support email and got a response after a day that they will look into it and refund the money back in couple of days (this was Sept, 04) and till today (Sept, 12th) they have not refunded the money (I checked with my bank) or communicated back to me.

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Rajesh Girkar
GB

Irritating experience It seems that, This is a company managed by unprofessional,who doesn't care for emotions of the people who opt their services. i am sure that i am not the only one with such horrible experience from this bunch of unprofessional people. They are more concerned about getting money from the customers and not providing service in turn. They actually spoiled my day with there pathetic service which they never provided. there customer care service is useless and there is actually nobody to hear you. I did a big mistake for choosing them as my messenger to deliver my feelings to my loved ones. I will never recommend them to anyone.

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swapnil
GB

Wrong products delivered Wrong product was delivered. The quality of product was poor. Customer service didn't solve the problem and in turn argued with Us. Never gonna buy products from this company. Cheaters.

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Anwesh
GB

Never reached on time. And no apology also for not reaching on time. I am unfortunate to write this review as I had ordered two gifts for my wife Order # 144524466512. These gifts was for her Birthday, which was on 24th. Unfortunately one Gift was delivered on 23rd which was not her birth day and another gift was delivered on th. I am sorry to say but I was a returned customer and I was doing gifts transfer from 2009 and stopped in 2011 for similar issue. But even in 2015, I do not see change / improvement in process of this organization. There is major change required in Management and processes, because they never understood customer feelings. And they do not leave any chance to damage your own reputation. I am sorry but this was my last order and will make sure this words will get spread soon.

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