Very poor customer service and integrity Ordered a gift through them. They immediately debited the money from my debit card but due to some glitch in the system they showed order as incomplete. Frustrating but I can understand things can go wrong. This is where the real issue shows up - I tried to call customer support but no one picked the phone. I dropped them a support email and got a response after a day that they will look into it and refund the money back in couple of days (this was Sept, 04) and till today (Sept, 12th) they have not refunded the money (I checked with my bank) or communicated back to me.

It is a very unprofessional & useless… It is a very unprofessional & useless service. My brother had ordered cake for mother's day . It was delivered d next day & was rotten. We had to throw it away. For father's day , two cakes were ordered but not delivered till Wednesday . I called them up. They gave stupid excuses. I have asked them for a refund. It should be shut . They don't know how to handle d business & take orders

Poor products and poor customer service The order that I placed for a special occasion arrived spoiled and no refund was given. Poor customer service. Beware! While the navigation and site is well designed, products listed are attractive, don't fall for it. The real service/values of any company is determined when something goes wrong.

Simply Rubbish & money making company Very rubbish service & feel cheated by company.. Ruin our ocassion... When you place order on their website, they never mentioned anything untill you phone them and find out about delivery. Then they come with terms & condition and so many excuses and by the time you do not have any options left to make another arrangement.. I can say in other words its online cheating and suggest everyone not to use this site otherwise you will loose your money...

Wrong products delivered Wrong product was delivered. The quality of product was poor. Customer service didn't solve the problem and in turn argued with Us. Never gonna buy products from this company. Cheaters.