Very disappointed with the service Very disappointed with the service. Ordered champagne, cake and flowers to be delivered to my parents for their birthday in Delhi. Nothing was delivered, no email advising about anything, no one picks up the phone. They were left waiting for their cake al day and nothing. 2 days later they replied to me that champagne was not available and they can deliver wine instead. Really, 2 days after the birthday! I have asked for a refund. Let's see if I get one. Very bad service. Would never use them again.

Wrong products delivered Wrong product was delivered. The quality of product was poor. Customer service didn't solve the problem and in turn argued with Us. Never gonna buy products from this company. Cheaters.

Never Again.. After selecting a product from their Same Day delivery, they delivered it after 48 hours... And when inquired, simply answered, there was an issue at our end... Not reliable at all...

Never reached on time. And no apology also for not reaching on time. I am unfortunate to write this review as I had ordered two gifts for my wife Order # 144524466512. These gifts was for her Birthday, which was on 24th. Unfortunately one Gift was delivered on 23rd which was not her birth day and another gift was delivered on th. I am sorry to say but I was a returned customer and I was doing gifts transfer from 2009 and stopped in 2011 for similar issue. But even in 2015, I do not see change / improvement in process of this organization. There is major change required in Management and processes, because they never understood customer feelings. And they do not leave any chance to damage your own reputation. I am sorry but this was my last order and will make sure this words will get spread soon.

Online Cheats! received flowers and fruit basket from andy giani for my aunt this morning. and i mus say i am absolutely disappointed. 1. the fruit was delivered in a really shoddy basket and most of it was rotten. 2.it was delivered by a coolie and no acknowledgement taken 3. the flowers were really cheap and it was a very small bouquet not even close to the image on your website. 4. earlier this morning i saw this package being packed on the roadside in a local market just outside the delivery address really sickening to be cheated by tajonline.com hope you take this seriously and process a refund on priority I have kept the package aside for you to examine pl do so on priority