Excellent service by Ankit and his team Excellent service by Ankit and his team Really appreciate his work He was very responsive thanks

Excellent Service The person in charge of repairing my phone was excellent. Bryan broke down the time required and why it would take that long and was very professional. He was actually done a bit early and my phone feels and looks like it is brand new.

Simple process I just needed rear glass replaced. It was easy to file a claim make an appointment and have my phone repaired. The only thing I would recommend to improve would be to offer to rent a loaner phone while yours is being repaired.

Easy process Easy process. The online claim system was easy to go through, costs were transparent and was easy to schedule with a local repair center. Thrilled I bought the Care+ plan.

Terrible and Unprofessional Absolutely, terrible and unprofessional customer service. My refurbished phone, after reading these reviews I have low hopes it will work properly, was sent to the wrong address. Thankfully I caught the issue, but it is unknown whether it will be resolved. I'm disappointed that the company can not contract qualified customer service agents. I will update the review as this process progresses.