Servify

5608 17th Ave., 98107, NW Seattle,, United States
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4.10
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

0.00%

1

20.00%
About Servify

Reinventing device ownership experiences, globally!

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Atul Verma
IN

Excellent service by Ankit and his team Excellent service by Ankit and his team Really appreciate his work He was very responsive thanks

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O S
GB

The inner phone screen on my zfold 4… The inner phone screen on my Zfold 4 stopped working. I put a claim for a replacement phone and did have to wait days for the phone to arrive. Verizon always sent a phone next day air. So this isn't so great. Did end up receiving the phone. About a month later, the inner screen protector started to peel. They obviously sent me a refurbished or remanufactured phone. I called Servify and they said screen protector isn't covered. Not exactly what I wanted to hear for a phone that's just a month old. They either sent a phone that failed QC or it was a refurbished phone. How does a screen protector on a replacement phone only last a month?? On that note, Servify, stepped up after reading my review and corrected the situation by sending me yet another replacement. We'll see how the protector holds up. I will up the stars to 4 for them having rectified the situation.

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Harrison Makofsky
GB

Samsung Doesn't Care+ It's been over 1 month and Samsung Care+ has sent me 3 defective replacements in a row. They ultimately decided to refund my purchase but the decision took far too long and I was left with a defective phone that couldn't do basics I relied on. Their customer service can be difficult to reach, quickly makes false promises, and they even advertise their 4.5 out of 5 star rating on their site - something they definitely don't have. Their terms and conditions are ambiguous as expected but they have opted to do the bare minimum, bordering on violating the terms to do as little for the customer as possible. I would avoid if at all possible. If needed, spend a few extra dollars on your own carrier's protection plan.

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Saloni Vyas
IN

Today i am purchasing new i phone 13… Today i am purchasing new i phone 13 accord store rajapark, Jaipur and meet servify person mr amit sharma we are best exchange value provided very good farewell person tysm amit ji splcl thnks mr Nitin Amin. I am very happy 😊

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EZ
GB

Making the appointment was quick and… Making the appointment was quick and easy, even better when I showed up! They promptly took my phone and let me know when I could have it returned later in the day. While picking it up they made a few suggestions to avoid having the same issue and the entire time, they did so with a smile. This to me, was great service.

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