DO NOT BUY SAMSUNG CARE+ DO NOT BUY SAMSUNG CARE+ Their customer service agents may as well be bots. They cannot tell you when you'll get your replacement device. Been waiting 5 days already for a replacement and calling Servify. None of the agents can tell me when the replacement will come. This is after a lengthy process to even submit the claim because they said, their error, they were collecting my money but for some reason didn't have an active insurance policy with me. They said they'll need to activate the policy and that takes 24 hrs and to call back and resubmit the claim then. Don't recommend buying the insurance. Unless you don't mind waiting who knows how long to obtain your replacement. Edit: The reply from Servify is just a bot. They take forever to actually respond to anything.

Excellent Service The person in charge of repairing my phone was excellent. Bryan broke down the time required and why it would take that long and was very professional. He was actually done a bit early and my phone feels and looks like it is brand new.

Excellent service by Ankit and his team Excellent service by Ankit and his team Really appreciate his work He was very responsive thanks

Making the appointment was quick and… Making the appointment was quick and easy, even better when I showed up! They promptly took my phone and let me know when I could have it returned later in the day. While picking it up they made a few suggestions to avoid having the same issue and the entire time, they did so with a smile. This to me, was great service.

Excellent Service After reading a few negative reviews in Reddit, I expected it will be a challenge to get my phone fixed. Surprisingly the process was easy and smooth. I got my replacement in no time.