Tim is an amazing craftsman and a wonderful human being. Tim reecently restored my family's Sunbeam T-20B. Throughout the process, he kept me informed about whrere he was at with the restoration. This is something I truly appreciated. What I appreciate even more is Tim's kindness, his professionalism, and the sheer love he puts into repairing these amazing machines. He has a gift not just for repairing them, but for letting you know that he values you as a customer and as a human being: I'd told Tim that this Sunbeam was my father's T20B and that he'd loved it. When Tim sent the toaster back to me, he printed a special note to honor my father on the side of the box. I have made a friend whose friendship I will always cherish.

Tim exceeded all expectations- WOW!!! What made my experience with Tim Wilson extraordinary? How shall I count the ways? Tim treated me like a dear friend, with unexpected kindness, respect and sincerity! He cared enough to provide detailed accounts of his progress with my late parent's Sunbeam to ensure I was fully informed- complete with photos from every conceivable angle!! I learned that Tim is very busy with his "real" (printing business) job, as the chairperson of the Board of Trustees at the church he has attended his entire life First UMC of London and that he visits the church almost daily to monitor the final stages of the masonry and stained-glass window restoration. Yet he made time for me- and was it ever worth the wait!!! Because the finished product is one gorgeous work of art that I enjoy looking at every day. Not to mention having perfect toast that alluded me (and my parents) for decades!!!! Thank you from the bottom of my heart Tim!!!!! You are an artist, craftsman and one incredible human being!!!!!

If you are on the fence If you are on the fence, thinking about whether or not to use Tim's Toasters restoration service, you should absolutely do so! Tim's services are beyond the scope of anything I have ever experienced in the realm of restorations. His experience and insight is better than anything I could have done, simply because he has seen it all. When my T20-B arrived, I was speechless to behold the gleaming jewel that now adorns my countertop. I am certain that it looks and performs better than it ever had in 1955! This is not a rapid process because Tim has actual real life events to attend as well as his side toaster gig. But, hey! Toasters are not a life and death situation (unless a bathtub is involved), so I was fine waiting in the queue. It was totally worth it!

The toaster is beautiful The toaster is beautiful. And functional. It makes my life just a bit easier, and I appreciate that. Tim communicated well during the whole process. I got before/during/after photos of my toaster. Just keep in mind that it all takes time. It's not an online it in person store. Good things come to those who wait. It's a buy it for life toaster, and you won't get that anywhere else.

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!