Generosity perfectly mixed with expertise After spending hours trying (and failing) to repair a T-20B that has been in my family for decades, I reached out to Tim for help. I’m so glad I did because he got back with me quickly and walked me through a couple of tests that lead to a successful repair. Thank you so much for your kindness! I was really surprised by the willingness to help, and the way you treated me like a close friend. Grateful for a shining example of generosity. My mother will be very excited to have her beloved toaster back this Christmas!

Sent my toaster to Mr Tim for repair Sent my toaster to Mr Tim for repair. Came back looking better than new and working perfectly. Great communications and repair skills. Can't thank you enough.

Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

Superlative Experience! The work is magnificent at a reasonable price! It is amazing that a toaster can be so many different things, a work of art, a connection to the past, a treasure box of memories, and ... a toaster... of unique design and function. Tim's work takes time; the wait is worth it! Have patience, and you will be greatly rewarded! If you get a chance to engage in an email conversation with Tim, take it! He's quite an interesting fellow - hard-working and deeply involved in his community. Thanks, Tim - to you and your Team for the revitalization of my T-20B!

Tim exceeded all expectations- WOW!!! What made my experience with Tim Wilson extraordinary? How shall I count the ways? Tim treated me like a dear friend, with unexpected kindness, respect and sincerity! He cared enough to provide detailed accounts of his progress with my late parent's Sunbeam to ensure I was fully informed- complete with photos from every conceivable angle!! I learned that Tim is very busy with his "real" (printing business) job, as the chairperson of the Board of Trustees at the church he has attended his entire life First UMC of London and that he visits the church almost daily to monitor the final stages of the masonry and stained-glass window restoration. Yet he made time for me- and was it ever worth the wait!!! Because the finished product is one gorgeous work of art that I enjoy looking at every day. Not to mention having perfect toast that alluded me (and my parents) for decades!!!! Thank you from the bottom of my heart Tim!!!!! You are an artist, craftsman and one incredible human being!!!!!