Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

Tim is truly an Artisan Technician… Tim is truly an Artisan Technician operating at the top of his game. These restorations are truly the Ferrari's of the toaster world and are really works of Art. In time, these toasters he has restored will be worth thousands of dollars as true collector items, so buy them while you can, there are only so many of these old world beauties left.

Tim is the absolute best!! Tim is the absolute best at toaster restoration. He just finished my T-20B and it is magnificent!! Couldn't be more pleased with the job he did and the attention to detail that is put into his work. I highly recommend Tim for your toaster restoration job!! :-)

True craftsmanship! Tim is a delightful person and proud of his craft. In a sea of products and services intended only to separate you from your money without actually making your life any better off, his Sunbeam repair and restoration service was refreshingly earnest and human! It's clear he loves what he does for the sake of it. He does not take for granted his strong position in a fairly niche market; he earned and maintains it!

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!