Tim is truly an Artisan Technician… Tim is truly an Artisan Technician operating at the top of his game. These restorations are truly the Ferrari's of the toaster world and are really works of Art. In time, these toasters he has restored will be worth thousands of dollars as true collector items, so buy them while you can, there are only so many of these old world beauties left.

Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

If you are on the fence If you are on the fence, thinking about whether or not to use Tim's Toasters restoration service, you should absolutely do so! Tim's services are beyond the scope of anything I have ever experienced in the realm of restorations. His experience and insight is better than anything I could have done, simply because he has seen it all. When my T20-B arrived, I was speechless to behold the gleaming jewel that now adorns my countertop. I am certain that it looks and performs better than it ever had in 1955! This is not a rapid process because Tim has actual real life events to attend as well as his side toaster gig. But, hey! Toasters are not a life and death situation (unless a bathtub is involved), so I was fine waiting in the queue. It was totally worth it!

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!

AMAZING This was such a great surprise to receive as a Christmas gift! My toaster looks better than expected and I can tell that it was very well cared for during the restoration process. The box, the instructions, photos, EVERYTHING is top of the line!! If this is something you are considering, I highly recommend Tim's Toasters.