If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!

Worth Every Penny I found Tim to be a polite, responsive, knowledgeable, and honest businessman. My model T-35-1 was expertly packaged, looks brand new, and works like a dream. These toasters weren't cheap when Sunbeam first started making them, and Tim's restored units aren't cheap today. However, I feel they're worth every penny and expect to get a lifetime of use out of mine.

Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

Superlative Experience! The work is magnificent at a reasonable price! It is amazing that a toaster can be so many different things, a work of art, a connection to the past, a treasure box of memories, and ... a toaster... of unique design and function. Tim's work takes time; the wait is worth it! Have patience, and you will be greatly rewarded! If you get a chance to engage in an email conversation with Tim, take it! He's quite an interesting fellow - hard-working and deeply involved in his community. Thanks, Tim - to you and your Team for the revitalization of my T-20B!

Sent my toaster to Mr Tim for repair Sent my toaster to Mr Tim for repair. Came back looking better than new and working perfectly. Great communications and repair skills. Can't thank you enough.