Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

Amazing restoration of Sunbeam T-20-B Toaster! My husband reached out to Tim to purchase and restore a Sunbeam toaster reminiscent of his childhood. His brother has his parent's original Sunbeam toaster, and Hubby wanted one too. Tim bought and restored a Sunbeam T-20-B with original manufacture date of 11/8/54. This toaster is beautiful and functional! It looks brand new; you'd never know it is almost 69 years old! Tim does amazing work and kept us well informed throughout the process. When the toaster arrived, it was superbly packaged to ensure no damage occurred during the shipping process. Oh yeah, and it makes perfect toast! Thanks Tim!!

Tim is an amazing craftsman and a wonderful human being. Tim reecently restored my family's Sunbeam T-20B. Throughout the process, he kept me informed about whrere he was at with the restoration. This is something I truly appreciated. What I appreciate even more is Tim's kindness, his professionalism, and the sheer love he puts into repairing these amazing machines. He has a gift not just for repairing them, but for letting you know that he values you as a customer and as a human being: I'd told Tim that this Sunbeam was my father's T20B and that he'd loved it. When Tim sent the toaster back to me, he printed a special note to honor my father on the side of the box. I have made a friend whose friendship I will always cherish.

Tim is truly an Artisan Technician… Tim is truly an Artisan Technician operating at the top of his game. These restorations are truly the Ferrari's of the toaster world and are really works of Art. In time, these toasters he has restored will be worth thousands of dollars as true collector items, so buy them while you can, there are only so many of these old world beauties left.

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!