Superlative Experience! The work is magnificent at a reasonable price! It is amazing that a toaster can be so many different things, a work of art, a connection to the past, a treasure box of memories, and ... a toaster... of unique design and function. Tim's work takes time; the wait is worth it! Have patience, and you will be greatly rewarded! If you get a chance to engage in an email conversation with Tim, take it! He's quite an interesting fellow - hard-working and deeply involved in his community. Thanks, Tim - to you and your Team for the revitalization of my T-20B!

True craftsmanship! Tim is a delightful person and proud of his craft. In a sea of products and services intended only to separate you from your money without actually making your life any better off, his Sunbeam repair and restoration service was refreshingly earnest and human! It's clear he loves what he does for the sake of it. He does not take for granted his strong position in a fairly niche market; he earned and maintains it!

Sent my toaster to Mr Tim for repair Sent my toaster to Mr Tim for repair. Came back looking better than new and working perfectly. Great communications and repair skills. Can't thank you enough.

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!

Tim exceeded all expectations- WOW!!! What made my experience with Tim Wilson extraordinary? How shall I count the ways? Tim treated me like a dear friend, with unexpected kindness, respect and sincerity! He cared enough to provide detailed accounts of his progress with my late parent's Sunbeam to ensure I was fully informed- complete with photos from every conceivable angle!! I learned that Tim is very busy with his "real" (printing business) job, as the chairperson of the Board of Trustees at the church he has attended his entire life First UMC of London and that he visits the church almost daily to monitor the final stages of the masonry and stained-glass window restoration. Yet he made time for me- and was it ever worth the wait!!! Because the finished product is one gorgeous work of art that I enjoy looking at every day. Not to mention having perfect toast that alluded me (and my parents) for decades!!!! Thank you from the bottom of my heart Tim!!!!! You are an artist, craftsman and one incredible human being!!!!!