Generosity perfectly mixed with expertise After spending hours trying (and failing) to repair a T-20B that has been in my family for decades, I reached out to Tim for help. I’m so glad I did because he got back with me quickly and walked me through a couple of tests that lead to a successful repair. Thank you so much for your kindness! I was really surprised by the willingness to help, and the way you treated me like a close friend. Grateful for a shining example of generosity. My mother will be very excited to have her beloved toaster back this Christmas!

Sent my toaster to Mr Tim for repair Sent my toaster to Mr Tim for repair. Came back looking better than new and working perfectly. Great communications and repair skills. Can't thank you enough.

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!

The toaster is beautiful The toaster is beautiful. And functional. It makes my life just a bit easier, and I appreciate that. Tim communicated well during the whole process. I got before/during/after photos of my toaster. Just keep in mind that it all takes time. It's not an online it in person store. Good things come to those who wait. It's a buy it for life toaster, and you won't get that anywhere else.

Worth Every Penny I found Tim to be a polite, responsive, knowledgeable, and honest businessman. My model T-35-1 was expertly packaged, looks brand new, and works like a dream. These toasters weren't cheap when Sunbeam first started making them, and Tim's restored units aren't cheap today. However, I feel they're worth every penny and expect to get a lifetime of use out of mine.