True craftsmanship! Tim is a delightful person and proud of his craft. In a sea of products and services intended only to separate you from your money without actually making your life any better off, his Sunbeam repair and restoration service was refreshingly earnest and human! It's clear he loves what he does for the sake of it. He does not take for granted his strong position in a fairly niche market; he earned and maintains it!

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!

A very valuable service! A+ all the way! Tim's restoration of our Sunbeam toaster was fantastic! The toaster is gorgeous, safe, grounded, and works exactly as designed. Tim's communication was excellent, clear, timely, thorough, and kind. He kept me updated on every step and on his timeline. Thank you again, Tim! I so appreciate you sharing your expertise. You are conscientious in word and deed. My family and I thank you!

Tim exceeded all expectations- WOW!!! What made my experience with Tim Wilson extraordinary? How shall I count the ways? Tim treated me like a dear friend, with unexpected kindness, respect and sincerity! He cared enough to provide detailed accounts of his progress with my late parent's Sunbeam to ensure I was fully informed- complete with photos from every conceivable angle!! I learned that Tim is very busy with his "real" (printing business) job, as the chairperson of the Board of Trustees at the church he has attended his entire life First UMC of London and that he visits the church almost daily to monitor the final stages of the masonry and stained-glass window restoration. Yet he made time for me- and was it ever worth the wait!!! Because the finished product is one gorgeous work of art that I enjoy looking at every day. Not to mention having perfect toast that alluded me (and my parents) for decades!!!! Thank you from the bottom of my heart Tim!!!!! You are an artist, craftsman and one incredible human being!!!!!

If you are on the fence If you are on the fence, thinking about whether or not to use Tim's Toasters restoration service, you should absolutely do so! Tim's services are beyond the scope of anything I have ever experienced in the realm of restorations. His experience and insight is better than anything I could have done, simply because he has seen it all. When my T20-B arrived, I was speechless to behold the gleaming jewel that now adorns my countertop. I am certain that it looks and performs better than it ever had in 1955! This is not a rapid process because Tim has actual real life events to attend as well as his side toaster gig. But, hey! Toasters are not a life and death situation (unless a bathtub is involved), so I was fine waiting in the queue. It was totally worth it!