Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

AMAZING This was such a great surprise to receive as a Christmas gift! My toaster looks better than expected and I can tell that it was very well cared for during the restoration process. The box, the instructions, photos, EVERYTHING is top of the line!! If this is something you are considering, I highly recommend Tim's Toasters.

Tim is the absolute best!! Tim is the absolute best at toaster restoration. He just finished my T-20B and it is magnificent!! Couldn't be more pleased with the job he did and the attention to detail that is put into his work. I highly recommend Tim for your toaster restoration job!! :-)

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!

Sent my toaster to Mr Tim for repair Sent my toaster to Mr Tim for repair. Came back looking better than new and working perfectly. Great communications and repair skills. Can't thank you enough.