Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

True craftsmanship! Tim is a delightful person and proud of his craft. In a sea of products and services intended only to separate you from your money without actually making your life any better off, his Sunbeam repair and restoration service was refreshingly earnest and human! It's clear he loves what he does for the sake of it. He does not take for granted his strong position in a fairly niche market; he earned and maintains it!

Excellent Work by Tim's Toasters Tim did an excellent job on my T20A toaster restoration. Could not be happier with the quality of his work. He stayed in contact with us throughout the process to let us know the status and progress. Recommend Tim's Toaster restoration to anyone who has an old Sunbeam they want fixed or fully restored.

Tim exceeded all expectations- WOW!!! What made my experience with Tim Wilson extraordinary? How shall I count the ways? Tim treated me like a dear friend, with unexpected kindness, respect and sincerity! He cared enough to provide detailed accounts of his progress with my late parent's Sunbeam to ensure I was fully informed- complete with photos from every conceivable angle!! I learned that Tim is very busy with his "real" (printing business) job, as the chairperson of the Board of Trustees at the church he has attended his entire life First UMC of London and that he visits the church almost daily to monitor the final stages of the masonry and stained-glass window restoration. Yet he made time for me- and was it ever worth the wait!!! Because the finished product is one gorgeous work of art that I enjoy looking at every day. Not to mention having perfect toast that alluded me (and my parents) for decades!!!! Thank you from the bottom of my heart Tim!!!!! You are an artist, craftsman and one incredible human being!!!!!

Tim's Toasters are exceptional Attention to detail makes all the difference. If you have any interest in owning a piece of toaster history, Tim is the right man for the job. We actually own two T-20 toasters and you can tell the difference between them from across the room. Tim's is polished, clean and has a beautiful cord.