AMAZING This was such a great surprise to receive as a Christmas gift! My toaster looks better than expected and I can tell that it was very well cared for during the restoration process. The box, the instructions, photos, EVERYTHING is top of the line!! If this is something you are considering, I highly recommend Tim's Toasters.

Tim the toaster man is amazing! He's like a Sunbeam Radiant Control Toaster whisperer. I had mistakenly self-diagnosed a faulty thermostat in my unit and shipped it to Tim for replacement. He found that the thermostat blade was in perfect shape, cleaned and adjusted the contacts (the actual problem) and sent it back to me - at no charge! He even spent time with me on the phone walking me through the final adjustment and calibration so it would toast just right. Happily toasting in Toronto.

Excellent Work by Tim's Toasters Tim did an excellent job on my T20A toaster restoration. Could not be happier with the quality of his work. He stayed in contact with us throughout the process to let us know the status and progress. Recommend Tim's Toaster restoration to anyone who has an old Sunbeam they want fixed or fully restored.

True craftsmanship! Tim is a delightful person and proud of his craft. In a sea of products and services intended only to separate you from your money without actually making your life any better off, his Sunbeam repair and restoration service was refreshingly earnest and human! It's clear he loves what he does for the sake of it. He does not take for granted his strong position in a fairly niche market; he earned and maintains it!

If I could give 6 stars I would If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!