Linda Gilmore
GBDon't respond when you get an email invoice from Geek Squad saying they are deducted $500 from you account. It took way too long to get a response, however, once I did he was very responsive. Don't delude people into thinking they have a 1 minute wait time when you mean 45 minutes and still waiting. I was scammed by Geek Squad people from india. They were able to access my computer and all my accounts and overdrew all of them. When I did finally get someone he was great but I hope they use this as a service to their customers especially the 'mature' folks.
California Covers
GBGeek Tech doesn't give up until the job is DONE!! Jenoy worked with me tirelessly until we got our computer issue taken care of. He didn't give up until he figured it out! There are not tech companies out there that I have worked with, including QuickBooks that have worked on specific issues until they are completed. Jenoy made this happen. If there was a specific issue and he needed assistance, he would call me back quickly and let me know what was going on. He is a real treasure!
Vickie Johnson
GBAmazing! I like the simplicity of being able to let the Geek Squad get into my computer and do their work from their location, while I run errands and do other things that my job demands. Thank you, Geek Squad!
John O'Connor
GBKevin was easy to work with Kevin was easy to work with, understood my problem and was patient as we worked together to resolve it. Very helpful in a frustrating situation. Thank you, Kevin!
Da
GBAlex has been very helpful in resolving… Alex has been very helpful in resolving my problem. You have a GREAT TEAM!!! Thankyou all.