Carolyn Yabu
GBReclaimed a hacked computer Ross answered our call he understood the issue and quickly assigned the task to Jenoy. Jenoy worked with me over the phone to direct the command codes, however it wasn't working out, so he came on site on Friday evening to troubleshoot the malware issues. We are pleased with the outcome. The computer should be almost back to normal. Thank you so much.
Vickie Johnson
GBAmazing! I like the simplicity of being able to let the Geek Squad get into my computer and do their work from their location, while I run errands and do other things that my job demands. Thank you, Geek Squad!
Michael Kruger
GBEliminated PC Lockout The tech was able to help me get past a "lockout" on my laptop imposed by a hacker. He also checked everything and ran scans to identify and eliminate threats. I will not hesitate to use their services again and to recommend them to any of my associates.
Linda Gilmore
GBDon't respond when you get an email invoice from Geek Squad saying they are deducted $500 from you account. It took way too long to get a response, however, once I did he was very responsive. Don't delude people into thinking they have a 1 minute wait time when you mean 45 minutes and still waiting. I was scammed by Geek Squad people from india. They were able to access my computer and all my accounts and overdrew all of them. When I did finally get someone he was great but I hope they use this as a service to their customers especially the 'mature' folks.
Da
GBAlex has been very helpful in resolving… Alex has been very helpful in resolving my problem. You have a GREAT TEAM!!! Thankyou all.