This is my third day contacting… This is my third day contacting Monitech and I have not recieved a response yet. I haven't been able to move my vehicle in 4 days. Even when they ask for giving a call back pressing 8 doesn't work and they just talking and playing elevator music. This is ridiculous and totally unacceptable. Also, this is not the first time this has happened. I can't wait to be done with this!!

First time Spoke with Tawanda R., Overall this was a positive experience. She was very professional & thorough. I wanted to get info on what I needed to get install and she also advised on Promo for free install so I ended up making an appointment. She explained to me (and sent me text) of how this device works - what not to do to trigger the lock (like food-sugars-turns into alcohol-triggers lockout) things I hadn’t thought about. Process was pleasant and quick, she set up my profile and appointment. Thanks for all your assistance Towanda. Would recommend.

Excellent service and information… Excellent service and information provided from Tawana this morning. I found Tawana pleasant to speak with and very knowledgeable she worked with me to get a scheduled install that would work for us Thank you Graham K

Tawanna I thank Tawanna for her help by educating me on how the interlock process work. She was very informative and caring. She is an example of excellence customer service

Towanna Towanna was very patient when I had multiple questions. She didn't mind when I recapped more than once or when I reached out with additional questions. Now let's hope we don't have all the car issues mentioned in other reviews.