Towanna Towanna was very patient when I had multiple questions. She didn't mind when I recapped more than once or when I reached out with additional questions. Now let's hope we don't have all the car issues mentioned in other reviews.

Tawanda Rozier = Excellent Customer Service Tawanda Rozier has been very helpful and responsive. She is very pleasant to work with, and you can tell she cares about her customers deeply. Customer service like hers is hard to find these days, she's excellent. I highly recommend Monitech, mostly due to the interaction I've had with Tawanda.

100% accurate my a$$ 100% accurate my a$$. It's cheaper and less of a headache to just pay the ticket. Not worth a damn, is being generous. Tawanna is an absolute reee tarred.

If I could give 0 stars I would If I could give 0 stars I would. The equipment constantly gives false reads in which you have to pay $45 every time to clear. Like how did I fail and seconds later pass but still the $45 is required. Then here I am now needing to go in for the 2 month check and the agent scheduled me for a location that was closed so of course I had to pay $45 again even tho I showed up with no one there. Spoke to another agent same day to avoid my car getting locked again as I do have a job scheduled another appt and of course the car was locked!!! This is completely unacceptable and truly unconstitutional. I will be removing it and going with another company at my next appointment for sure. I have had 2 out of 10 decent experiences with agents all others were remedial.

This is my third day contacting… This is my third day contacting Monitech and I have not recieved a response yet. I haven't been able to move my vehicle in 4 days. Even when they ask for giving a call back pressing 8 doesn't work and they just talking and playing elevator music. This is ridiculous and totally unacceptable. Also, this is not the first time this has happened. I can't wait to be done with this!!