otter ai changed my life as someone who loves to both have and share meeting notes, otter ai has totally changed the game for me. it keeps notes, action items, screenshots, and insights into the meeting. it helps me synthesize meetings better and cuts over half of the administrative legwork needed to condense and send out good quality notes. i'm a loyal fan!

Stopped recording automatically My meeting was 10min late and the recording was crucial. Without notifying me, Otter removed itself because it was "too quiet" and ended up not recording one of the best meetings of my life, WHICH I NEEDED RECORDED. Honestly, what am I even paying for. 10min late start, everything gone, no way to know it wasn't working.

Terrible Customer Service I’ve subscribed to otter.ai for quite a few years and, up until recently, it’s been an ok experience. It misses a lot of words, but I can usually figure out what they are. However, something happened with my subscription renewal this year, and even though I signed up for the premium plan, I keep getting a message that I’m about to use up my quota of transcript imports. With the program I signed up, for I should have plenty of transcripts left. I have contacted customer service numerous times about this. At first someone tried to help me but just couldn’t seem to figure out what was going on. Now they completely ignore every email I send. So basically I’ve paid for something I’m not going to be able to use soon because I only have one transcript according to them. Really bad customer service! I’m going to try to get a refund and find another company that pays attention to their customers.

Use Otter.ai if you’re in uni Otter is a really straightforward site, and this made uploading my audio files and receiving my transcription very easy. I had to listen to 3x30min podcast episodes for an assignment and Otter.ai significantly cut down my planning, drafting and writing time. Have already recommended to friends and family. This review was submitted as part of a promotion from Otter.ai.

Perfect Conversation recorder. Perfect Conversation recorder. The AI software not only captured my conversation but also recorded every single detail. And to top it , Otter allows you to share notes with individual or on team levels. That's pretty awesome.