This app is designed originally to sole… This app is very sneaky. It is designed to stole your data. It was installed into my computer without my intention, right after a meeting and spread through someone's email showing the recored of the meeting. It is without sender's intention nor notice either. After that it goes to all my meetings and send record to all my meeting attendees. I spent lots lot time still can't figure out how to delete it. It is terrible. It is by default going to all your meetings and stole all your conversation, data, image and video... If you don't want these terrible experience and don't want to lose your data. don't touch it. Finally I tried to delete it by log in their website. but still don't know if it is successful. Awful thief!!!!

Solid and Useful Transcription We love using Otter.ai to record and transcribe verbal exchanges in Zoom and IRL meetings. The ability to go back and tidy up the transcription and match it to voices is great. It is definitely the best transcription software we have tried. We run a meditation coaching business, so having clear and usable text to hand off to clients is critical to success!

best stenographer ever We are talking total automation! Link to your calendar, have your meeting, notes are organized and ready to recap in an email followup, done. This could be used as a training opportunity as well; comparing otter's notes to staff notes. Clarifies hearing vs listening.

New plans are restrictive and no human customer services. They changed the pricing plan which I did not see as I was away. Then billed for a year. The AI customer service bot says it is non-refundable and I cannot speak with a human. The package is not suited to my needs. I was disappointed with the accuracy levels and as I am 2 weeks past the renewal date I should be able to get a refund and cancel the subscription.

Great product - saved so much time! Used Otter.ai to transcribe interviews for research. Cut the time spent transcribing by more than half. Generally very accurate. Have recommended to friends and would use again. Best feature is where you can click on a word in the transcription and the audio will play from there. Note: this review reflects my honest experience and was provided as part of a promotion from Otter.ai.