otter.ai

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3.65
Based on 20 Reviews

5

45.00%

4

25.00%

3

5.00%

2

0.00%

1

25.00%
About otter.ai

Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.

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Nicholas Breeze
GB

New plans are restrictive and no human customer services. They changed the pricing plan which I did not see as I was away. Then billed for a year. The AI customer service bot says it is non-refundable and I cannot speak with a human. The package is not suited to my needs. I was disappointed with the accuracy levels and as I am 2 weeks past the renewal date I should be able to get a refund and cancel the subscription.

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David Kalk
GB

Otter.ai: A lifesaver for busy listeners! Otter.ai has become an essential tool in my workflow. Whether I'm in a jam-packed meeting, catching a lecture, or conducting an interview, Otter captures every word with impressive accuracy. Overall, Otter.ai is a fantastic transcription tool that has boosted my productivity and transformed how I capture information. Highly recommend! * This review was provided as part of a promotion from Otter.

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Julie Flattery
GB

Terrible Customer Service I’ve subscribed to otter.ai for quite a few years and, up until recently, it’s been an ok experience. It misses a lot of words, but I can usually figure out what they are. However, something happened with my subscription renewal this year, and even though I signed up for the premium plan, I keep getting a message that I’m about to use up my quota of transcript imports. With the program I signed up, for I should have plenty of transcripts left. I have contacted customer service numerous times about this. At first someone tried to help me but just couldn’t seem to figure out what was going on. Now they completely ignore every email I send. So basically I’ve paid for something I’m not going to be able to use soon because I only have one transcript according to them. Really bad customer service! I’m going to try to get a refund and find another company that pays attention to their customers.

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Gea
PH

I love Otter.ai I love Otter.ai! I just found out about it recently. I have been using it for a month now and it has been really great help, especially during long Senate/Congress meetings. Taking notes in meetings didn't look so grueling any more with this tool. I also like their upload feature, where you can upload video or audio file, which it will transcribe. I would also like to disclose that I am writing this honest review as part of Otter's promotion.

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Brooks Clifford
DE

Otter.ai is clutch for client meetings I've found Otter.ai to be such a valuable tool to have listening to all my meetings. I'll then use the chat feature to summarize notes for both myself, as well as my clients, and use it to create action "to do" lists following from what was discussed during the meeting. I find I now have to take less notes myself during the meeting and I can focus more on the client engagement.

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