New plans are restrictive and no human customer services. They changed the pricing plan which I did not see as I was away. Then billed for a year. The AI customer service bot says it is non-refundable and I cannot speak with a human. The package is not suited to my needs. I was disappointed with the accuracy levels and as I am 2 weeks past the renewal date I should be able to get a refund and cancel the subscription.

I canceled my service after the trial… I canceled my service after the trial and have been charged ever since. There is no customer service number, they say to cancel I have to sign in but to sign in I have to allow them to have access to my google contacts and schedule and there is no way to get around that. So, in order for me to try to get a refund of the past year's charges, I have to exchange my calendar info and my contacts? Talk about invasion of privacy.

Solid and Useful Transcription We love using Otter.ai to record and transcribe verbal exchanges in Zoom and IRL meetings. The ability to go back and tidy up the transcription and match it to voices is great. It is definitely the best transcription software we have tried. We run a meditation coaching business, so having clear and usable text to hand off to clients is critical to success!

Use Otter.ai if you’re in uni Otter is a really straightforward site, and this made uploading my audio files and receiving my transcription very easy. I had to listen to 3x30min podcast episodes for an assignment and Otter.ai significantly cut down my planning, drafting and writing time. Have already recommended to friends and family. This review was submitted as part of a promotion from Otter.ai.

Happy - I am very happy for subscribing It is, indeed, a great tool. It saves time, it helps organize ideas, prioritise tasks, prepare emails and, overall, make one's day much more productive, when trying to survive multiple meetings, decisions and even languages. The new AI tool works wonderfully. I consider it money very well spent/invested.