Gizmogrind - you definitely get "ground" - I'm not convinced it's a legitimate business. I have recently sent GizmoGrind a phone which they received almost two weeks ago. They have not assessed the phone or paid for it as yet. They also have not responded to any of my emails asking what is going on. The toll free number provided doesn't ring. But, they already have the phone as they have to "assess" it and their offer expires tomorrow. After which, I expect I will never hear from them again. Do not bother. Give your electronics to a charity before this joke of a business. The process was pretty straightforward in the beginning - good actually, but they are dragging their feet and not answering emails (and now not answering on their phone number). Why do businesses think that this kind of customer service is worthy of a pass? Anyone with a bad experience with them please post. This was posted and inside of an hour they fulfilled their obligations. No call or email of course. For those who might doubt that Trustpilot doesn't influence, it does. I'd still never use them again. And, my money goes to a charity because of this experience with them.

Really friendly service and cash payment Really friendly customer service, super easy process, fair quote, fast payment. Also got an interac e-Transfer as payment which was very convenient. Will definitely use again, thanks gizmogrind!

Best Trade-in One of the best trade-in business I've used. They offer fair price to their customers and great customer experience.

No payment, no communication Shipped iPhone14 Pro to this business after getting the quote and shipping label online on 9/25 and delivered on 9/27. Haven't received payment (it's already 10/10). I have tried reaching out through their website contact form but no replies. No one picks up the phone listed on the website either. Website mentions this for the timeline : "Once a technician gives the all-clear, your payment goes out the same business day or the next day." I am guessing they don't define when does the technician get to look at the device after delivery. I am not even sure if this is legitimate business anymore.

Good Overall Experience The experience is mostly easy and worry-free. I'd recommend to anyone.