Unhygenic Technician One of the technicans from LG who came to repair my aircon compressor was absolutely unhygenic. After doing the repair, he used my washbasin to wash his hands and horror of all horrors, he washed and gargled his mouth and spit out the contents from his mouth😱!!!!!!!!

Painful experience to schedule service...painful Refrigerator failure second time in one year. Compressor replaced first time. The worst part is phone reps for LG. Difficult to understand at times, sound like they are reading from cue cards, the second one I was transferred to was actually in the Phillipines. Each rep asking same questions I previously answered. Food thawing, water all over floor, making loud noise like a lawn mower, but let's troubleshoot the ice maker, in broken English. Then they sent me an app to identify the type of sound fridge was making (which I refused to use)-I just wanted a repair person to come out and assess and fix asap, happy to pay. Geesh, ready to drink heavily after this experience. Will absolutely stay away from LG in the future, guaranteed.

Local repair people refuse to handle LG Local repair people refuse to work on LG appliances. That should have been my first cue. 10 days after my first call to LG, I had a service person show up. He saw that I had a dryer stacked on the washing machine and told me I had to separate them, and left. I have medical issues and can't do that kind of labor. Nobody in the entire 10 days of texts and phone calls told me the customer was responsible for doing the service labor. This is not service, it's an abomination. I'm never buying or trusting an LG appliance again -- but the service is the insult to injury.

2 year old refrigerator no longer… 2 year old refrigerator no longer cooling. 1 full month to get a repair to the house. Rescheduled 3 times still not fixed. Avoid LG. Their motto of life's good only reflects their ability to take your money and provide junk appliances in return

Would give zero or below if possible Would give zero or below if possible. Original LG fridge was so bad Sears replaced completely after years of multiple service calls per year. Have had LG replacement for less than 5 years and it had never been reliable. I was resigned to never having in-door water and ice, but then freezer and fridge quit working at the end of Sept 2021, with $2000 worth of my husbands insulin being stored in it. Multiple calls, us ordering the parts and having them shipped to our house so we were sure they’d be ready for the technician has left us with a tentative repair date of DECEMBER 14!! Completely unacceptable. Never buy LG or any appliance that A&E services.